Napa Valley Restaurant GM — Lead Service & Culture

Boardwalk IG Management LLC; Yountville (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Boardwalk IG Management LLC in Yountville, CA, is seeking a Restaurant General Manager for Clementine to oversee all front-of-house operations, ensure exceptional hospitality, and partner with the Executive Chef to maintain high standards across service and execution.

The role requires a proven front-of-house leadership track record in upscale, high-volume settings, strong organizational and communication skills, and a passion for mentoring teams.

Qualifications

• Bachelor's degree in hospitality, business, or related field preferred.
• Proven front-of-house leadership experience in upscale/high-volume restaurants (GM/AGM/Service Director).
• Calm, confident floor presence and genuine hospitality passion.
• Strong organizational and communication skills.
• Experience training and mentoring teams to achieve service excellence.
• Familiarity with restaurant systems (POS, reservations, labor tools).
• Ability to collaborate with culinary leadership and ownership.

Responsibilities

• Lead and manage the front-of-house team, including hiring, training, scheduling, and performance management.
• Drive a welcoming, polished service style that reflects Clementine's brand and values.
• Partner with the Executive Chef to ensure communication and alignment between FOH and BOH.
• Maintain a strong floor presence during service and model hospitality-driven leadership.
• Oversee daily operations including reservations, guest recovery, service pacing, and team coverage.
• Monitor FOH labor, service standards, and costs to ensure efficiency and quality.
• Create a positive workplace culture where the team feels supported and engaged.
• Uphold health, safety, and labor standards and maintain regulatory compliance.

Skills

Front-of-house leadership

Staff training & mentoring

Strong communication

Organizational skills

Service excellence

POS & reservations familiarity

Education

Bachelor's degree in Hospitality, Business, or related field

Tools

POS systems

Reservation platforms

Labor tools

Job description

Boardwalk IG Management LLC in Yountville, CA, is seeking a Restaurant General Manager for Clementine to oversee all front-of-house operations, ensure exceptional hospitality, and partner with the Executive Chef to maintain high standards across service and execution.

The role requires a proven front-of-house leadership track record in upscale, high-volume settings, strong organizational and communication skills, and a passion for mentoring teams.