Restaurant General Manager

Boardwalk IG Management LLC; Yountville (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Boardwalk IG Management LLC in Yountville, CA, is seeking a Restaurant General Manager for Clementine to oversee all front-of-house operations, ensure exceptional hospitality, and partner with the Executive Chef to maintain high standards across service and execution.

The role requires a proven front-of-house leadership track record in upscale, high-volume settings, strong organizational and communication skills, and a passion for mentoring teams.

Qualifications

• Bachelor's degree in hospitality, business, or related field preferred.
• Proven front-of-house leadership experience in upscale/high-volume restaurants (GM/AGM/Service Director).
• Calm, confident floor presence and genuine hospitality passion.
• Strong organizational and communication skills.
• Experience training and mentoring teams to achieve service excellence.
• Familiarity with restaurant systems (POS, reservations, labor tools).
• Ability to collaborate with culinary leadership and ownership.

Responsibilities

• Lead and manage the front-of-house team, including hiring, training, scheduling, and performance management.
• Drive a welcoming, polished service style that reflects Clementine's brand and values.
• Partner with the Executive Chef to ensure communication and alignment between FOH and BOH.
• Maintain a strong floor presence during service and model hospitality-driven leadership.
• Oversee daily operations including reservations, guest recovery, service pacing, and team coverage.
• Monitor FOH labor, service standards, and costs to ensure efficiency and quality.
• Create a positive workplace culture where the team feels supported and engaged.
• Uphold health, safety, and labor standards and maintain regulatory compliance.

Skills

Front-of-house leadership

Staff training & mentoring

Strong communication

Organizational skills

Service excellence

POS & reservations familiarity

Education

Bachelor's degree in Hospitality, Business, or related field

Tools

POS systems

Reservation platforms

Labor tools

Job description

Restaurant General Manager

Boardwalk IG Management LLC Yountville, California, United States

About this position

RESTAURANT GENERAL MANAGER, CLEMENTINE

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY

The General Manager will oversee all front-of-house operations, ensuring smooth day-to-day service, exceptional hospitality, and a culture of collaboration. This role is critical in setting the tone for the guest experience and working in lockstep with the Executive Chef to maintain high standards across service and execution.

ESSENTIAL JOB RESPONSIBILITIES

• Lead and manage the front-of-house team, including hiring, training, scheduling, and performance management.
• Drive a welcoming, polished service style that reflects Clementine's brand and values.
• Partner closely with the Executive Chef to ensure communication, alignment, and consistency between FOH and BOH.
• Maintain a strong floor presence during service and model hands-on, hospitality-driven leadership.
• Oversee daily operations including reservations, guest recovery, service pacing, and team coverage.
• Monitor front-of-house labor, service standards, and costs to ensure efficient, high-quality operations.
• Create and nurture a positive workplace culture where the team feels supported, empowered, and engaged.
• Uphold all health, safety, and labor standards and maintain compliance with local regulations.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Hospitality, Business, or related field strongly preferred
• Proven success in a front-of-house leadership role (GM, AGM, or Service Director) in an upscale or high-volume restaurant.
• A calm, confident floor presence and a genuine passion for hospitality.
• Strong organizational and communication skills.
• Experience training and mentoring teams with a focus on service excellence.
• Familiarity with restaurant systems (POS, reservation platforms, labor tools).
• Ability to collaborate effectively with culinary leadership and ownership.

Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)