Napa Valley Patient Care Concierge

Adventist Health; St. Helena (CA); On-site; USD 34,000 - 41,000; Part time

Job summary

Adventist Health in Saint Helena, CA is seeking a part‑time coordinator to support admitting and clerical functions in a outpatient setting. The role emphasizes friendly patient interactions, accurate scheduling, and coordination with multiple departments to ensure smooth patient flow.

Responsibilities include greeting and guiding patients, handling calls, processing orders, and maintaining records while assisting with billing and demographics as part of a collaborative team at Adventist Health.

Qualifications

• High School Education or GED preferred.
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent experience preferred.

Responsibilities

• Greets, receives and escorts patients/visitors and notifies staff of arrivals.
• Answers multiple phone lines and intercom; handles complaints/requests.
• Maintains patient charts; processes physicians' orders; admits/discharges daily patients.
• Schedules appointments and assists with billing and demographic information.
• Maintains department records, orders supplies, and tracks insurance status and co-pays.
• Performs general clerical duties, data entry, and supports department meetings and projects.

Education

High School Education/GED or equivalent

Associate’s/Technical Degree in business, healthcare or computer science

Job description

Adventist Health in Saint Helena, CA is seeking a part‑time coordinator to support admitting and clerical functions in a outpatient setting. The role emphasizes friendly patient interactions, accurate scheduling, and coordination with multiple departments to ensure smooth patient flow.

Responsibilities include greeting and guiding patients, handling calls, processing orders, and maintaining records while assisting with billing and demographics as part of a collaborative team at Adventist Health.