Nail Technician

The Spa at Hyatt Regency Maui Resort

Lahaina (HI)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental and Vision (Full-Time Employees only)

401K Matching

PTO – Paid/Holiday Time Off

VTO – Voluntary Time Off

Discounts on Retail Products and Spa Services

Job summary

A luxury hotel spa in Hawaii is seeking a Nail Technician to provide professional nail-related services while ensuring a high level of customer service. The role requires at least 1-3 years of experience and a current HI Nail Technician License. Candidates must be flexible and able to work varied shifts, including holidays and weekends. Benefits include medical, 401K matching, and discounts on services.

Qualifications

Must have at least 1-3 years of nail technician experience, preferably in a hotel/resort.
Must be polished, professional, and have a strong command of both written and verbal English.
Must have a flexible schedule, including days, nights, holidays, and weekends.
1–3 years nail tech experience, hotel/resort preferred.
Flexible schedule including days, nights, holidays, weekends; on-call availability.
Must be able to sit for long periods.
Polished, professional with strong English communication.
Organized, timely and detail-oriented.
Basic computer skills.

Responsibilities

Provide guests with a thorough and knowledgeable spa service.
Setup and break down of designated treatment area.
Maintain safety and sanitation standards.
Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.
Provide spa guests with a tour of spa facilities, when needed.
Interact cooperatively with and with consideration towards guests and co-workers.
Anticipate guest’s needs and adhere to The Spa at Hyatt Regency Maui and TRILOGY’s standards for guest service, including FORBES 5 Star Standards.
Communicates guest problems or complaints to the Spa Manager on Duty.
Maintain safety and sanitation and disinfection standards.
Properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Follow service rules and regulations under their license in the State.
Use all PPE and sanitation standards by TRILOGY and the State Governing Body.
Decisions of a broad nature are made in accordance with general policy and procedures.

Skills

Nail-care techniques

Communication skills

Customer service

Problem-solving

Organization

Education

High School diploma or equivalent

HI Cosmetology or Nail Technician License

Tools

Basic Computer software skills

Job description

Company Overview

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”

We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!

Job Summary

The Nail Technician is responsible for providing guests with comprehensive and professional manicures, pedicures, and other nail-related services. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper techniques while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

Responsibilities

Understand and abide by the TRILOGY and The Spa at Hyatt Regency Maui policies and procedures.
Provide guests with a thorough and knowledgeable spa service.
Demonstrate respect, sensitivity and concern for guest’s needs and concerns with a professional and pleasant manner.
Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.
Provide spa guests with a tour of spa facilities, when needed.
Interact cooperatively with and with consideration towards guests and co-workers.
Anticipate guest’s needs and adhere to The Spa at Hyatt Regency Maui and TRILOGY’s standards for guest service, including FORBES 5 Star Standards.
Communicates guest problems or complaints to the Spa Manager on Duty.
Maintain safety and sanitation and disinfection standards.
Properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Follow service rules and regulations under their license in the State.
Use all PPE and sanitation standards by TRILOGY and the State Governing Body.
Decisions of a broad nature are made in accordance with general policy and procedures.

Qualifications

Must have High School diploma or equivalent.
Candidate must be authorized to work in the US.
Must have current HI Cosmetology or Nail Technician License.
Must have at least 1-3 years of nail technician experience, preferably in a hotel/resort.
Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an “On Call” basis, if needed.
Must be able to sit for long periods of time.
Knowledge of nail-care techniques and procedures provided.
Must be polished, professional, and have a strong command of both written and verbal English.
Must be organized, timely and detailed-oriented.
Basic Computer software skills.

Benefits/Perks