Massage Therapist

Green Valley Ranch by Well & Being

Henderson (NV)

On-site

USD 40,000 - 58,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental and Vision

401K Matching

PTO – Paid/Holiday Time Off

VTO – Voluntary Time Off

Discounts on Retail Products and Spa Services

Job summary

A leading spa and wellness resort in Henderson, Nevada is seeking an experienced Massage Therapist. Responsibilities include providing professional massage services, ensuring excellent customer service, and maintaining cleanliness standards. Ideal candidates will have a Massage Therapy License and 1-3 years of experience in a hospitality setting. This role offers competitive commission structures and various employee benefits.

Qualifications

Must have at least 1-3 years experience in a Massage Therapist position, preferably in a hotel/resort.
Knowledge of Massage Theory, Anatomy, and Physiology.
Must be polished, professional, and have a strong command of both written and verbal English.
1–3 years experience as Massage Therapist in a hotel/resort preferred.
Able to stand for long periods and maintain professionalism.

Responsibilities

Provide guests with comprehensive and professional massage therapies.
Maintain safety and sanitation standards.
Communicate guest problems or complaints to the Spa Manager on Duty.
Offer spa facility tours when needed and maintain safety standards.
Communicate guest concerns to Spa Manager and adhere to Forbes 5 Star standards.

Skills

Communication skills

Problem-solving skills

Attention to detail

On-Call Availability

Stamina & Endurance

Education

High School diploma or equivalent

Current state Massage Therapy License

Tools

Basic Computer skills

Job description

Company Overview

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”

We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!

Job Summary

The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

Responsibilities

Understand and abide by Trilogy and Green Valley Ranch by Well & Being policies and procedures.
Provide guests with a thorough and knowledgeable spa service.
Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner.
Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.
Provide spa guests with a tour of spa facilities, when needed.
Interact cooperatively with, and with consideration towards guests and co-workers.
Anticipate guest’s needs and adhere to Green Valley Ranch by Well & Being and Trilogy’s standards for guest service, including FORBES 5 Star Standards.
Communicates guest problems or complaints to the Spa Manager on Duty.
Maintain safety and sanitation standards.
Decisions of a broad nature are made in accordance with general policy and procedures.

Qualifications

Must have a High School diploma or equivalent.
Must have current state Massage Therapy License.
Candidate must be authorized to work in the US.
Must have at least 1-3 years experience in a Massage Therapist position, preferably in a hotel/resort.
Must be able to stand for long periods of time.
Knowledge of Massage Theory, Anatomy, and Physiology.
Must be polished, professional, and have a strong command of both written and verbal English.
Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an "On Call" basis, if needed.
Must be organized, timely and detail-oriented.
Basic Computer software skills.

Benefits/Perks