Massage Therapist

Well & Being Spa - The Hythe Vail; Vail (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision (Full-Time)

401K Matching

PTO – Paid/Holiday Time Off

VTO – Voluntary Time Off

Discounts on Retail Products and Spa 


Wellness program

Job summary

Trilogy Spa Holdings, operating Well & Being Spa at The Hythe Vail, seeks a Massage Therapist to deliver comprehensive massages, baths, and body therapies with professional communication and high guest service.

The position requires a valid massage license, a flexible schedule including evenings and weekends, and a commitment to safety and Forbes 5 Star standards in a resort setting in Colorado.

Qualifications

• Must have a High School diploma or equivalent.
• Must have current state Massage Therapy License.
• Candidate must be authorized to work in the US.
• Must have at least 1-3 years experience in a Massage Therapist position, preferably in a hotel/resort.
• Must be able to stand for long periods of time.
• Knowledge of Massage Theory, Anatomy, and Physiology.
• Must be polished, professional, and have a strong command of both written and verbal English.
• Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an On Call basis, if needed.
• Must be organized, timely and detail-oriented.
• Basic Computer software skills.

Responsibilities

• Understand and abide by Trilogy and Well & Being Spa policies and procedures.
• Provide guests with a thorough and knowledgeable spa service.
• Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner.
• Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.
• Provide spa guests with a tour of spa facilities, when needed.
• Interact cooperatively with, and with consideration towards guests and co-workers.
• Anticipate guest’s needs and adhere to Well & Being Spa and Trilogy’s standards for guest service, including FORBES 5 Star Standards.
• Communicates guest problems or complaints to the Spa Manager on Duty.
• Maintain safety and sanitation standards.
• Decisions of a broad nature are made in accordance with general policy and procedures.

Skills

Communication skills

Problem-solving

Customer service

English proficiency

Education

High School diploma or equivalent

Current state Massage Therapy License

Tools

Basic Computer software skills

Job description

Company Overview

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”

Job Summary

The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

Responsibilities

• Understand and abide by Trilogy and Well & Being Spa policies and procedures.


• Provide guests with a thorough and knowledgeable spa service.


• Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner.


• Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.


• Provide spa guests with a tour of spa facilities, when needed.


• Interact cooperatively with, and with consideration towards guests and co-workers.


• Anticipate guest’s needs and adhere to Well & Being Spa and Trilogy’s standards for guest service, including FORBES 5 Star Standards.


• Communicates guest problems or complaints to the Spa Manager on Duty.


• Maintain safety and sanitation standards.


• Decisions of a broad nature are made in accordance with general policy and procedures.

Qualifications

• Must have a High School diploma or equivalent.


• Must have current state Massage Therapy License.


• Candidate must be authorized to work in the US.


• Must have at least 1-3 years experience in a Massage Therapist position, preferably in a hotel/resort.


• Must be able to stand for long periods of time.


• Knowledge of Massage Theory, Anatomy, and Physiology.


• Must be polished, professional, and have a strong command of both written and verbal English.


• Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an \"On Call\" basis, if needed.


• Must be organized, timely and detail-oriented.


• Basic Computer software skills.

Benefits/Perks

• Medical, Dental and Vision (Full-Time Employees only)


• 401K Matching


• PTO – Paid/Holiday Time Off


• VTO – Voluntary Time Off


• Discounts on Retail Products and Spa Services

Compensation:

28% Service Commission vs hourly + Service Charge + Retail Commission