NA Mid-Market Expansion Account Executive

Lucidsoftware; Raleigh (NC); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Lucidsoftware is seeking a Mid-Market Account Executive in Raleigh, NC to lead business growth within existing accounts. This hybrid role requires excellent relationship-building skills and a strong background in tech or SaaS sales.

The ideal candidate will have over 4 years of closing experience, outstanding communication abilities, and proficiency with tools like Salesforce. You will provide excellent service while expanding the adoption of the Lucid suite.

Qualifications

• 4+ years closing experience preferably in tech/SaaS.
• Outstanding written and verbal communication skills.
• Experience in building personal relationships and expanding accounts.

Responsibilities

• Close business and build relationships with existing accounts.
• Provide excellent customer service to expand Lucid suite adoption.
• Maintain reliable forecasts and transparency with management.
• Demonstrate the value of the Lucid Suite to target market.

Skills

Closing experience

Customer service

Communication skills

Education

BA/BS degree or equivalent

Tools

Salesforce

Outreach

Job description

Role Overview

Mid-Market Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories, building business value, driving renewals, and expanding product adoption.

Responsibilities

• Effectively close business, prospect, and build personal relationships with existing book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid suite adoption
• Display a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned

Requirements

• 4+ years closing experience (as an Account Executive or similar role; preferably in tech/SaaS)
• Outstanding written and verbal communication skills
• This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).

Preferred Qualifications

• Experience with Salesforce or similar CRM
• Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
• Experience with software sales (prospecting & closing)
• Experience with Salesforce leads, contacts, and opportunities
• Maintains clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Outreach or similar workflow software
• Skilled in selling a product against direct and indirect competitors
• BA/BS degree or equivalent