Account Executive, Mid-Market

Madrona Venture Labs; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Madrona Venture Labs is looking for an Account Executive in San Francisco, California. This role involves driving sales for our core platform aimed at SMB and Mid-Market businesses. As the first members of the sales organization, you will work closely with the CEO to build a dedicated salesforce.

Key responsibilities include qualifying leads, managing inbound inquiries, and expanding current accounts. We're seeking candidates who are hardworking, energetic, and have a strong understanding of customer needs.

Qualifications

• Demonstrated sales achievements in SMB and Mid-Market environments.
• Experience in lead qualification and customer engagement.
• Ability to thrive in a fast-paced sales-led environment.

Responsibilities

• Qualify leads and understand customer problems.
• Manage inbound customer inquiries and develop sales strategies.
• Expand current customer accounts and identify upselling opportunities.

Skills

Sales skills

Excellent communication

Customer understanding

Job description

Account Executive

You and one other AE will be the first members of the sales organization.

Sales Role

Almost all of your time will be spent SELLING.

Overview

We're a sales-led-growth business. Our product is not pure PLG or PLS. The bottom line is that we won't make money unless you SELL our product.

Responsibilities

• Qualify Leads: Deeply understand customer problems, qualify those within our ICP, and using your industry and product knowledge.

• Manage Inbound: Prospect new customers from signups and reach out across multiple channels. Implement and experiment on methods to source, activate, and close deals, ensuring customer delight.

• Account Expansion: Identify current customers that are expansionary opportunities and upsell.

What you'll do

• Sell our core platform into SMB and Mid-Market businesses.

• Work with the CEO to transition from founder-led-sales and build a dedicated salesforce (BDRs, AEs, Sales Ops).

• Sales operations: lead data enrichment, sequence automation, inbound data collection, pipeline management.

What is the opportunity for growth?

This will be done side-by-side with the founders. If you're looking for personal growth, this is it.

As the team grows, this role will change and you'll get to choose whether you want to gravitate more towards:

• an IC role which will be focused on expanding our ICP up-market (increasing ACVs).

• a Sales Manager role that will be focused on scaling the org, team building, hiring, sales ops.

What you're good at

• Working insanely hard. You make things happen.

• Pattern-matching and operating off very little information.

• Top 1% energy levels. You love talking and listening to people.

About you

• High intensity: did I already mention that you should like working really hard?

• Team player: we win and lose as a team, you know how to buy-into a system and play your role.

• Curious: you will have to talk to our customers and deeply understand them and their business. You need to find this fascinating if you want to succeed.