NA Enterprise Informatics Client Success Leader

0001 National; United States; Remote; USD 151,000 - 270,000; Full time

Benefits offered by this job

PTO (paid time off)

401k match

Health Savings Account (HSA)

Job summary

Philips in the United States seeks a Client Success Leader, North America, to drive a proactive, outcome-driven approach in Enterprise Informatics, strengthening customer trust and accelerating value realization across Imaging and Integrated Diagnostics.

The role designs and leads customer discovery, needs assessment, solution design and executive storytelling, coordinating across Radiology, Cardiology, Digital Pathology, and Advanced Visualization to ensure measurable adoption and success.

Qualifications

• 15+ years of progressive leadership in enterprise healthcare informatics or related disciplines.
• Strong understanding of clinical workflows and enterprise imaging/healthcare tech ecosystems.
• Ability to translate customer objectives into credible solution strategies and measurable outcomes.

Responsibilities

• Design and lead discovery, solution design, and executive storytelling across Radiology, Cardiology, Digital Pathology and Advanced Visualization.
• Interlock pre-sales discovery with post-go-live client success and measure value realization through the lifecycle.
• Create scalable customer engagement models and ensure cross-functional handoffs between Sales, Product, Marketing and Services.

Skills

Leadership experience

Enterprise informatics

Clinical workflows

Executive communication

Strategic account planning

Job description

Philips in the United States seeks a Client Success Leader, North America, to drive a proactive, outcome-driven approach in Enterprise Informatics, strengthening customer trust and accelerating value realization across Imaging and Integrated Diagnostics.

The role designs and leads customer discovery, needs assessment, solution design and executive storytelling, coordinating across Radiology, Cardiology, Digital Pathology, and Advanced Visualization to ensure measurable adoption and success.