North America Enterprise Informatics Client Success Leader

Harsha Trainings

United States

Remote

USD 151,000 - 241,000

Full time

2 days ago

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Benefits offered by this job

Generous PTO

401k match up to 7%

HSA with company contribution

Stock purchase plan

Education reimbursement

Job summary

Philips is seeking a Client Success Leader for North America to drive transformative customer engagement in Enterprise Informatics. The role requires shaping discovery, needs assessment, and executive storytelling across Radiology Informatics, Cardiology Informatics, Digital Pathology, and Advanced Visualization.

You will ensure handoffs between Sales, Product, and Services to realize measurable outcomes. The candidate should have 15+ years in healthcare informatics leadership, strong executive

Qualifications

15+ years of progressive leadership experience in enterprise healthcare informatics across North America.
Ability to translate customer objectives into credible solution strategies and measurable outcomes.
Experience leading customer-facing teams and influencing cross-functional organizations.

Responsibilities

Lead the transformation of customer engagement across Enterprise Informatics to drive value realization.
Design and scale pre-sales and client success capabilities across North America; establish governance and accountability.
Coordinate with Sales, Product, R&D, Marketing, and Services to align outcomes with delivery and strategy.

Skills

Healthcare informatics leadership

Executive communication

Strategic account planning

Tools

CRM systems

Job description

You will ensure handoffs between Sales, Product, and Services to realize measurable outcomes. The candidate should have 15+ years in healthcare informatics leadership, strong executive

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