Strategic HealthTech Customer Success Leader
Philips
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Resumo da vaga
Philips seeks a Customer Success Executive in Honolulu, HI to manage the full lifecycle of strategic partnerships within the Hospital Patient Monitoring ecosystem. You will drive adoption, clinical and operational improvements, and expand Philips' presence by aligning customer objectives with the enterprise portfolio.
You will work with cross-functional teams including Sales, Services, and Solutions & Delivery to ensure seamless project delivery, renewals and growth of existing agreements, while
Qualificações
- 5+ years in strategic Customer Relationship Management, Customer Success, or related field.
- Experience in hospital healthcare or med device industries required.
- Ability to influence executives and present KPIs to leadership.
Responsabilidades
- Oversee full lifecycle of strategy, execution, adoption, and value delivery for long-term partnerships in Hospital Patient Monitoring (HPM).
- Drive clinical, operational and financial improvements with stakeholders across clinical, operational, technical, and executive domains.
- Collaborate with Sales, Services, and Solutions & Delivery teams to guarantee project delivery and renewals.
Conhecimentos
Formação
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Descrição da vaga
Philips seeks a Customer Success Executive in Honolulu, HI to manage the full lifecycle of strategic partnerships within the Hospital Patient Monitoring ecosystem. You will drive adoption, clinical and operational improvements, and expand Philips' presence by aligning customer objectives with the enterprise portfolio.
You will work with cross-functional teams including Sales, Services, and Solutions & Delivery to ensure seamless project delivery, renewals and growth of existing agreements, while
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