Myrtle Beach Reservations Specialist - In-Person & Bonuses

University of Delaware; Myrtle Beach (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Monster Reservations Group in Myrtle Beach, SC is seeking a local in-person reservations associate. Engage guests over inbound and outbound calls, promote bookings, and collect payments to secure reservations.

You will follow scripts and processes while maintaining energy, build rapport, and upsell travel enhancements. This role requires a positive, coachable attitude and daily commuting to the Myrtle Beach office.

Qualifications

• Local to Myrtle Beach, SC or able to commute daily.
• Excellent phone etiquette and guest service skills.
• Comfortable following scripts and processes.
• Able to build excitement and urgency to encourage bookings.
• Must handle payments accurately over the phone.

Responsibilities

• Engage with guests over inbound and outbound calls.
• Encourage bookings by creating excitement and urgency.
• Build value for destinations and dates.
• Collect payments to secure reservations.
• Follow scripts and processes while keeping conversations engaging.
• Problem-solve in real time and handle objections.
• Aim to meet goals and earn bonuses in a high-energy environment.
• Develop rapport quickly over the phone.
• Maintain positive, professional attitude in every interaction.

Skills

Phone rapport

Payment handling

Upselling

Script adherence

Problem solving

Goal orientation

Energy & communication

Job description

Monster Reservations Group in Myrtle Beach, SC is seeking a local in-person reservations associate. Engage guests over inbound and outbound calls, promote bookings, and collect payments to secure reservations.

You will follow scripts and processes while maintaining energy, build rapport, and upsell travel enhancements. This role requires a positive, coachable attitude and daily commuting to the Myrtle Beach office.