MyChart Applications Analyst I: Hybrid Portal Support

Edward Elmhurst Health

Arlington Heights (IL)

Hybrid

USD 48,000 - 74,000

Full time

6 days ago
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Benefits offered by this job

Tuition Reimbursement
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Health Savings Account Options

Job summary

Endeavor Health is seeking an Applications Analyst I to support and optimize the MyEndeavor portal alongside our Epic-powered platform. The role centers on maintaining three patient portals, resolving tickets, and implementing new workflows aligned with strategic goals.

The ideal candidate has at least an associate degree with 1+ years in an IT portfolio within healthcare, and familiarity with Epic systems or EMR workflows is highly valued. Hybrid work and local travel may be required.

Qualifications

  • Experience with Microsoft Office Suite (Word, Excel, Teams).
  • Exposure to healthcare clinical workflows or EMR/Epic systems is highly preferred.
  • Strong analytical and troubleshooting capabilities.

Responsibilities

  • System Support & Maintenance: design, document, implement, and test software/app solutions; monitor and close tickets.
  • Collaboration & Integration: participate in cross-functional workgroups; liaise with vendor and Epic teams; draft system updates for clinical teams.
  • Documentation & Quality: prepare clear documentation and analytical reports; contribute to process improvements for digital workflows.

Skills

Microsoft Office
EMR workflows
Analytical thinking
Troubleshooting

Education

Associate's degree or equivalent
Bachelor's degree preferred

Tools

Epic Systems
Office 365

Job description

Endeavor Health is seeking an Applications Analyst I to support and optimize the MyEndeavor portal alongside our Epic-powered platform. The role centers on maintaining three patient portals, resolving tickets, and implementing new workflows aligned with strategic goals.

The ideal candidate has at least an associate degree with 1+ years in an IT portfolio within healthcare, and familiarity with Epic systems or EMR workflows is highly valued. Hybrid work and local travel may be required.

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