MX BASED - TRAINING COORDINATOR (Fully Remote)

The Trevor Project; United States; Remote; USD 50,000 - 75,000; Full time

Job summary

The Trevor Project in the United States is seeking a Training Coordinator to manage training programs end to end, including content design, evaluation, and ongoing updates. You will support counselors with best practices and help maintain a safe, inclusive learning environment.

The role involves facilitating workshops, coordinating shadow sessions, and using tools like Articulate, Captivate, and Canva to deliver engaging online modules, with emphasis on LGBTQ+ issues and trauma-informed

Qualifications

• 3 years of designing and facilitating training or educational programs.
• Experience with LMS/MOOCs and e-learning tools.
• Excellent English and Spanish communication with sensitivity to LGBTQ+ topics.

Responsibilities

• Create and maintain safe, inclusive training environments for staff and trainees.
• Design and update training content aligned with current research and best practices.
• Support counselors and coordinate workshops, role-plays, and shadow sessions.

Skills

Training design

LMS & MOOCs

Bilingual Spanish/English

Empathy for LGBTQ issues

Tools

Articulate

Adobe Captivate

iSpring

Canva

Job description

• We are the leading suicide prevention and crisis intervention organization for LGBTQ young people.
• We provide 24/7 support via phone, text, and chat and operate the world's largest safe space social networking site.
• Our staff contribute to a mission of ending suicide among LGBTQ young people, embodying values of heart, integrity, community, belonging, and progress.

Role Summary:

• The Training Coordinator supports training programs end to end.
• This includes designing, maintaining, and updating training content, as well as supporting counselors with best practices.
• We provide structured guidance and empathetic feedback to promote volunteer and counselor success.

Key Responsibilities:

• Create and maintain a safe environment for every team member and trainee, promoting inclusion and diversity.
• Collaborate on the design of effective training programs and tailor content to the latest research and best practices.
• Support day-to-day training operations and facilitate engaging workshops, role-plays, and shadow sessions.

Qualifications:

• Proven experience (3 years) in designing and facilitating training or educational programs.
• Proficiency in computer tools and online training platforms (LMS & MOOCs) and tools like Articulate, Adobe Captivate, iSpring, and Canva.
• Excellent oral and written communication skills in Spanish and English, with empathy and sensitivity to trauma and LGBTQ+ issues.

The Trevor Project

The Trevor Project is a non-profit organization dedicated to suicide prevention and crisis intervention for LGBTQ young people. We operate the world's largest safe space social networking site and have been saving lives for over 20 years with a culture rooted in heart, integrity, community, belonging, and progress.