MV Order Orchestrator & Delivery Specialist

ABB Inc.; New Berlin (WI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision benefit

401(k) plan

Job summary

ABB Inc. in New Berlin, WI seeks a Backend Order Execution Specialist- Medium Voltage to manage service orders and coordinate between customers, supply chain, and project teams. The role emphasizes accurate order processing, on-time delivery, and SAP/Salesforce data integrity.

You will work in a hybrid model in New Berlin, WI, supporting the Motion Service Division. The position requires collaboration across production, logistics, and engineering to ensure seamless order execution.

Qualifications

• Experience in order management and customer operations.
• Experience using SAP for order processing and master data.
• Ability to coordinate activities across customers, sales, supply chain, and project teams.
• Strong problem-solving and organizational skills with multiple priorities.
• Proficient in Microsoft Office (Excel, Outlook, Teams).
• Experience handling customer requests, escalations, or case management.

Responsibilities

• Process and maintain sales orders, ensuring accurate and timely fulfillment.
• Serve as primary customer and sales unit contact; monitor order status and delivery commitments.
• Coordinate with Production, Supply Chain, Logistics, Engineering, and Project teams for successful execution.
• Own Salesforce case management; drive timely resolution of delivery and execution issues.
• Maintain SAP master data and other backend operational data; support process improvements.

Skills

Order management

Cross-functional coordination

ERP SAP

Salesforce / CRM

Data analysis

Education

Bachelor's degree in Business or Supply Chain or Engineering

Tools

SAP

Salesforce

Job description

ABB Inc. in New Berlin, WI seeks a Backend Order Execution Specialist- Medium Voltage to manage service orders and coordinate between customers, supply chain, and project teams. The role emphasizes accurate order processing, on-time delivery, and SAP/Salesforce data integrity.

You will work in a hybrid model in New Berlin, WI, supporting the Motion Service Division. The position requires collaboration across production, logistics, and engineering to ensure seamless order execution.