MV Order Orchestrator & Delivery Specialist

ABB Inc.

New Berlin (WI)

Hybrid

USD 65,000 - 90,000

Full time

12 days ago
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Benefits offered by this job

Health insurance
Dental plan
Vision benefit
401(k) plan

Job summary

ABB Inc. in New Berlin, WI seeks a Backend Order Execution Specialist- Medium Voltage to manage service orders and coordinate between customers, supply chain, and project teams. The role emphasizes accurate order processing, on-time delivery, and SAP/Salesforce data integrity.

You will work in a hybrid model in New Berlin, WI, supporting the Motion Service Division. The position requires collaboration across production, logistics, and engineering to ensure seamless order execution.

Qualifications

  • Experience in order management and customer operations.
  • Experience using SAP for order processing and master data.
  • Ability to coordinate activities across customers, sales, supply chain, and project teams.
  • Strong problem-solving and organizational skills with multiple priorities.
  • Proficient in Microsoft Office (Excel, Outlook, Teams).
  • Experience handling customer requests, escalations, or case management.

Responsibilities

  • Process and maintain sales orders, ensuring accurate and timely fulfillment.
  • Serve as primary customer and sales unit contact; monitor order status and delivery commitments.
  • Coordinate with Production, Supply Chain, Logistics, Engineering, and Project teams for successful execution.
  • Own Salesforce case management; drive timely resolution of delivery and execution issues.
  • Maintain SAP master data and other backend operational data; support process improvements.

Skills

Order management
Cross-functional coordination
ERP SAP
Salesforce / CRM
Data analysis

Education

Bachelor's degree in Business or Supply Chain or Engineering

Tools

SAP
Salesforce

Job description

ABB Inc. in New Berlin, WI seeks a Backend Order Execution Specialist- Medium Voltage to manage service orders and coordinate between customers, supply chain, and project teams. The role emphasizes accurate order processing, on-time delivery, and SAP/Salesforce data integrity.

You will work in a hybrid model in New Berlin, WI, supporting the Motion Service Division. The position requires collaboration across production, logistics, and engineering to ensure seamless order execution.

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