Mutuel Manager

Vernon Downs; Town of Vernon (NY); On-site; USD 62,000 - 67,000; Full time

Job summary

Vernon Downs in Vernon, NY is seeking a Mutuel Manager to oversee operations coordination and supervision of the Mutuels department in line with company policies and NYS Gaming Commission rules. This role involves budgeting, staffing, and coordination with vendors and United Tote.

The position requires a high school diploma or GED and 2–3 years of supervisory experience, with knowledge of horse racing and mutuels preferred. Excellent guest service and leadership are essential.

Qualifications

• High School diploma or GED required.
• 2–3 years supervisory/management experience required; knowledge of horse racing and mutuels preferred.

Responsibilities

• Provide excellent guest service to both internal and external guests.
• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
• Possess the ability to create operating and capital budgets along with the ability to adhere to those budgets.
• Maintains appropriate staffing levels in the department, by interviewing, selecting, training, evaluating, promoting, disciplining and terminating Associates, as needed.
• Responsible for creating, executing, and budgeting for seasonal promotions
• Coordinate’s investigations into the resolution of variances to ensure compliance with company policies and Associate integrity levels.
• Responsible for the daily operations of simulcast and mutuels.
• Responsible for the schedules of the mutuel tellers.
• Responsible for communication with United Tote as well as other vendors.
• Point of contact for all union disputes.
• All other duties as assigned.

Skills

Guest service

Supervisory experience

Budgeting

Staffing management

Communication with vendors

Education

High School diploma or GED

Job description

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Mutuel Manager

Vernon, NY, US

2 days ago Requisition ID: 4738

Salary Range: $62,353.20 To $67,000.00 Annually

Job Description summary:

Responsible for operations coordination and supervision of Mutuels department in accordance with the operational policies and procedures of the company and the NYS Gaming Commission

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provide excellent guest service to both internal and external guests.
• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
• Possess the ability to create operating and capital budgets along with the ability to adhere to those budgets.
• Maintains appropriate staffing levels in the department, by interviewing, selecting, training, evaluating, promoting, disciplining and terminating Associates, as needed.
• Responsible for creating, executing, and budgeting for seasonal promotions
• Coordinate’s investigations into the resolution of variances to ensure compliance with company policies and Associate integrity levels.
• Responsible for the daily operations of simulcast and mutuels.
• Responsible for the schedules of the mutuel tellers.
• Responsible for communication with United Tote as well as other vendors.
• Point of contact for all union disputes.
• All other duties as assigned.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required. Two to three years supervisory/management experience required, including knowledge of horse racing, mutuels department and simulcast contract preferred.

SUPERVISORY RESPONSIBILITIES:

Directly supervises the Mutuel/Simulcast Staff. Carries out the supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems.