Music School Studio Experience Lead

School of Rock Chesapeake; Chesapeake (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discounted music lessons

Family discount

Employee discounts

Opportunity for advancement

Training & development

Job summary

School of Rock Chesapeake is seeking a Studio Coordinator to manage front-desk operations, scheduling, and communications. You will greet students and families, support daily school needs, and help enroll new students to grow the program.

Ideal candidate brings 2+ years in front-desk or customer service, a positive, professional demeanor, and an interest in working with children in a music-education setting. On-site role with opportunities for advancement.

Qualifications

• 2+ years working Front Desk, Reception, and/or Customer Service.
• Excellent customer service and relationship skills.
• Experience and interest in working with children.
• Ability to juggle multiple projects and priorities; self-starter.
• Adaptable and flexible under pressure.
• Excellent verbal and written communication.
• Strong team player with a positive attitude.
• Polished demeanor and professional integrity.
• Knowledge of music or music industry preferred.

Responsibilities

• Support daily operations including opening/closing and attendance.
• Manage phone/email communication using various platforms daily.
• Deliver top-quality customer service to students and parents.
• Oversee safety policies and conduct within school rules.
• Lead tours and enroll new students to support growth.
• Assist in marketing and maintain social media presence.
• Support General Manager with special projects and admin tasks.

Skills

Front Desk

Customer Service

Working with Children

Multitasking

Communication

Team Player

Professionalism

Problem-solving

Positive Energy

Music Industry Knowledge

Tools

Scheduling Software

Google Workspace

CRM

Canva

Job description

School of Rock Chesapeake is seeking a Studio Coordinator to manage front-desk operations, scheduling, and communications. You will greet students and families, support daily school needs, and help enroll new students to grow the program.

Ideal candidate brings 2+ years in front-desk or customer service, a positive, professional demeanor, and an interest in working with children in a music-education setting. On-site role with opportunities for advancement.