Music & Pop Culture Retail Associate — Fan Experience

Hot Topic; Montebello (CA); On-site; USD 23,281 - 23,970; Full time

Job summary

Hot Topic in Montebello, CA is seeking a Sales Associate who loves music and pop culture to deliver exceptional in-store experiences. You will help customers find merch, maintain an engaging store layout, and process sales while sharing fandom knowledge with guests.

The role emphasizes teamwork, product knowledge, and a strong focus on the in-store customer journey, including assisting with stock and visual merchandising. Must be 16+ and enthusiastic about the fandom community.

Qualifications

• Previous experience working in a retail environment.
• If you love music and pop culture, you're in the right place!

Responsibilities

• Provide an amazing shopping experience to encourage customers to return.
• Cover the sales floor and keep areas visually up to standard.
• Process sales at the register and drive add-ons with programs like BOPIS and curbside pickup.
• Share fashion and music trend information with management and HQ partners.
• Prevent theft and maintain store security.
• Maintain stock room and organize merchandise.
• Work as a team to get the job done.
• Handle other tasks as assigned by Store Leader.

Skills

Retail experience

Customer service

Communication

Team collaboration

Age 16+

Job description

Hot Topic in Montebello, CA is seeking a Sales Associate who loves music and pop culture to deliver exceptional in-store experiences. You will help customers find merch, maintain an engaging store layout, and process sales while sharing fandom knowledge with guests.

The role emphasizes teamwork, product knowledge, and a strong focus on the in-store customer journey, including assisting with stock and visual merchandising. Must be 16+ and enthusiastic about the fandom community.