Museums Lead: Guest Experience & Team Coach

Washington Pavilion; Sioux Falls (SD); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-paid Life Insurance

401K Retirement Plan with a 6% Company Match

Generous Paid Time Off

Free Washington Pavilion Membership

Job summary

A community arts organization is seeking a full-time Museums Lead in Sioux Falls, South Dakota. The role includes implementing staff schedules, overseeing volunteer teams, and ensuring a positive guest experience. Candidates should have a high school diploma and preferably experience in guest service or museum settings. Benefits include medical insurance, a retirement plan with company match, generous paid time off, and a free membership to the Pavilion.

Qualifications

• Experience in a guest service, non-profit, education, or museum setting preferred.
• Energetic, team-oriented, and self-motivated with a commitment to guest experience.
• Strong written and verbal communication skills.

Responsibilities

• Implement daily staff and volunteer schedules for various activities.
• Proactively explain science concepts to guests in an engaging manner.
• Oversee Interactor and Volunteers teams, providing coaching.
• Monitor exhibits and inform personnel about any issues.
• Provide information to guests about exhibits and schedules.
• Assist guests to maintain safety and order.

Skills

Guest service experience

Communication skills

Team-oriented

Engagement skills

Education

High School Diploma or GED

Job description

A community arts organization is seeking a full-time Museums Lead in Sioux Falls, South Dakota. The role includes implementing staff schedules, overseeing volunteer teams, and ensuring a positive guest experience. Candidates should have a high school diploma and preferably experience in guest service or museum settings. Benefits include medical insurance, a retirement plan with company match, generous paid time off, and a free membership to the Pavilion.