Box Office Guest Services Specialist - Live Events & Arts

Washington Pavilion; Sioux Falls (SD); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Free membership

Ticket/merch perks & discounts

Fun staff events

Creative workplace

Job summary

A cultural venue in South Dakota is seeking a full-time Box Office Representative. This role involves assisting guests via phone, email, and in-person, managing cash transactions, and staying informed about events and exhibits. Ideal candidates will have a customer-first mindset and cash-handling skills. Benefits include a free membership and discounts. Apply today to help create amazing guest experiences.

Qualifications

• Eagerness to learn and provide exceptional guest services.
• Minimum 1 year of computer experience.

Responsibilities

• Assist guests by phone, in person, and email.
• Handle cash and balance daily sales report.
• Stay informed on all events and exhibits.
• Participate in outbound calls and data entry.
• Attend Box Office meetings and event previews.
• Complete training and stay current on procedures.

Skills

Customer-first mindset

Ability to learn point-of-sale system

Solid cash-handling skills

Attention to detail

Microsoft Office (Outlook, Word, Excel)

Job description

A cultural venue in South Dakota is seeking a full-time Box Office Representative. This role involves assisting guests via phone, email, and in-person, managing cash transactions, and staying informed about events and exhibits. Ideal candidates will have a customer-first mindset and cash-handling skills. Benefits include a free membership and discounts. Apply today to help create amazing guest experiences.