Museum Visitor Services Lead (Part-Time)

University of California, Riverside; California; On-site; USD 42,000 - 43,000; Part time

Job summary

University of California, Riverside is seeking a part-time Visitor Services Coordinator to manage daily front‑of‑house operations, recruit and train student workers, and monitor admissions and attendance reporting. You will supervise cashiering activities and ensure UC policies are followed, with back‑up support to Facilities Management as needed.

The role requires a Bachelor's degree and at least 5 years in admin and customer service leadership, plus extensive POS experience.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Minimum of 5 years of administrative experience in an office setting.
• Minimum of 5 years experience in customer service team lead or management position.
• Extensive experience with the back-end operations and management of a POS (point-of-sale) system.
• Ability to work effectively as an individual, a team member, and with diverse groups.
• Skilled in accurate record keeping with strict attention to detail.
• Skilled in interpreting data and compiling reports.
• Skilled in independently researching questions and making appropriate contacts for problem solving.
• Skilled in communicating effectively and professionally using tact and diplomacy.
• Skilled in organizing tasks, documents, and materials with efficiency and accuracy.
• Skilled in training staff on visitor services best practices and professionalism.

Responsibilities

• Oversee daily front-of-house operations and admissions.
• Recruit, train, schedule, and supervise student workers.
• Develop weekly/monthly attendance reports.
• Oversee cashiering and ensure policy adherence.
• Provide back-up with Facilities Management issues as needed.

Skills

Staff supervision

Customer service leadership

Data reporting

Record keeping

Communication

Education

Bachelor's degree in related field

Tools

POS system

Job description

University of California, Riverside is seeking a part-time Visitor Services Coordinator to manage daily front‑of‑house operations, recruit and train student workers, and monitor admissions and attendance reporting. You will supervise cashiering activities and ensure UC policies are followed, with back‑up support to Facilities Management as needed.

The role requires a Bachelor's degree and at least 5 years in admin and customer service leadership, plus extensive POS experience.