Visitor Services Coordinator

University of California - Riverside; Riverside (CA); On-site; USD 42,000 - 43,000; Part time

Job summary

University of California - Riverside invites applications for a part-time Visitor Services Coordinator in UCR ARTS. You will oversee daily front-of-house operations, recruit and supervise student workers, and ensure a welcoming, safe visitor experience.

Work 50% in person, Thursday through Sunday 12:00 pm to 5:00 pm, with occasional evening hours for events. Salary range is $30.82 to $31.50 per hour, with offers based on education, licensure, and experience. Sponsorship is not available.

Qualifications

• Part-time, in-person position (50%).
• Hours Thu–Sun 12:00–17:00 with occasional evening hours for events.
• Requires current work authorization; visa sponsorship not available.

Responsibilities

• Oversee daily front-of-house operations and visitor experience.
• Recruit, train, schedule, and supervise student workers.
• Prepare attendance and cashier reports; supervise cashiering functions.

Job description

Reporting to the Director of Learning & Engagement, and working closely with colleagues overseeing Events, Exhibitions, and Administration, the Visitor Services Coordinator oversees the overall visitor experience while managing daily front-of-house operations. The Visitor Services Coordinator is responsible for the recruitment, training, scheduling, and supervision of student workers who serve as UCR ARTS Visitor Services Representatives and are an integral part of the museum's success. S/he/they will provide direction, coordination, consultation, and education for all Visitor Services functions within UCR ARTS. S/he/they are responsible for all related activities, policies, procedures, and records management with regard to Visitor Services. The incumbent will manage the daily open/close procedures for UCR ARTS and will monitor admissions and the visitor experience, creating weekly/monthly attendance reports. They will oversee Cashiering functions at UCR ARTS and will guide, train, and monitor cashier performance in accordance with UC policies. The Visitor Services Coordinator serves as back-up with Facilities Management issues as needed.

This is a part‑time, in person, 50% position. Hours for this position are Thursday‑Sunday - 12:00pm‑5:00pm with occasional evening hours for select events.

The full salary range for the Visitor Services Coordinator is $30.82 per hour - $44.16 per hour. However, the expected pay scale for this position is $30.82 per hour - $31.50 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.