Museum Visitor Services Associate

The Wilzig Museum Building; Town of Florida (NY); On-site; USD 31,000 - 46,000; Full time

Job summary

The Wilzig Museum Building in New York seeks enthusiastic individuals to join its Visitor Services/Admissions Department. The role includes welcoming guests from around the world, handling admissions at the front desk, and delivering outstanding customer service.

We offer both part-time and full-time positions, with evenings, weekends, and holidays required. Candidates should be reliable, able to work independently or as part of a team, and comfortable using POS systems.

Qualifications

• Previous visitor services or admissions experience at a museum, theater, or similar attraction.
• Excellent guest service skills.
• Strong cash handling abilities.
• Reliable, responsible, and accurate.
• Ability to take initiative.
• Excellent communication skills; comfortable addressing audiences.
• Pride in the position and property.
• Able to work in a team or independently.
• Able to interact with a wide range of people.
• Familiar with POS systems.
• Fluency in a language other than English is a plus.

Responsibilities

• Staff the front desk, conducting daily admissions transactions, and engaging with visitors.
• Provide exceptional customer service to guests within the Museum.

Skills

Customer service

Cash handling

Communication

Public speaking

Teamwork

Initiative

Reliability

Interpersonal skills

Multilingual ability

Attention to detail

Tools

POS systems

Job description

Job Description

The Wilzig Museum Building serves local and international visitors through exhibitions, schools, public programs, and collections of art.

The Museum seeks enthusiastic and outgoing individuals with customer service and retail experience to join our Visitor Services/Admissions Department. The associate will serve the vital role of representing The Wilzig Museum by welcoming it's guests from all over the globe. Applicants must be available to work evenings, weekends, and holidays when required. We are looking for part-time and full-time positions.

Responsibilities

The Visitor Service Associate serves as the first point-of-contact with the visitors to the Museum. This individual staffs the front desk conducting daily admissions transactions, engaging and interaction with the visitors within the Museum and providing exceptional customer service.

Qualifications

• Previous visitor services of admissions experience at a museum, similar attraction or theater.
• Must have excellent guest service skills.
• Must have excellent cash handling skills.
• Must be a highly responsible, reliable and accurate individual.
• Proven ability to take initiative.
• Excellent communications skills; comfortable speaking in front of a large audience.
• Takes pride and ownership in the position and property.
• Ability to work both as part of a productive team and independently.
• Ability to interact well with a wide range of people and personalities.
• Familiar with POS systems.
• Fluency in one language other than English a plus.

Employment Type

Full-time