Museum Visitor Experience Specialist

State of Mississippi; Jackson (MS); On-site; USD 29,000 - 33,000; Full time

Job summary

The State of Mississippi’s Department of Archives and History seeks a Visitor Experience Associate for the Two Mississippi Museums. You will greet visitors, process admissions and financial transactions, and provide clear information about exhibits, programs, and local attractions.

Flexibility is required, including weekends, evenings, holidays, and special events. You will collaborate with education staff, volunteers, and store operations to ensure a welcoming, informative guest experience for

Qualifications

• High school diploma or equivalent required.
• 3–6 years of customer service experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet visitors and process admissions and payments.
• Provide information about exhibitions and local attractions.
• Support front-line operations and store activities as needed.
• Respond to inquiries professionally and maintain a welcoming atmosphere.

Skills

Customer service

Communication

Time management

Punctuality

Education

High School Diploma or equivalent

Job description

The State of Mississippi’s Department of Archives and History seeks a Visitor Experience Associate for the Two Mississippi Museums. You will greet visitors, process admissions and financial transactions, and provide clear information about exhibits, programs, and local attractions.

Flexibility is required, including weekends, evenings, holidays, and special events. You will collaborate with education staff, volunteers, and store operations to ensure a welcoming, informative guest experience for