Museum Retail & Guest Experience Associate

Missouri Historical Society; St. Louis (MO); On-site; USD 19,000 - 26,000; Part time

Job summary

Missouri History Museum in St. Louis, MO seeks a Retail Sales Associate to provide a welcoming guest experience and drive shop transactions. You will help with restocking, displays, and customer service while guiding visitors to explore museum offerings.

The role requires a flexible schedule, including evenings and weekends, and a passion for St. Louis history. Prior retail or cultural venue experience is a plus.

Qualifications

• High School diploma or GED.
• Adaptable, engaging and welcoming presence with a visitor-centered mindset.
• Flexible schedule allowing weekends and evenings.
• Experience in a cultural attraction or retail is preferred but not required.

Responsibilities

• Assist in daily shop operations—cleaning, organizing products, restocking, making sales, and managing customer holds.
• Process retail sales, memberships and donations via the shop POS.
• Engage with guests to foster a welcoming, informative experience.
• Assist visitors with wayfinding and support event logistics as needed.

Skills

Customer interaction

High-stress handling

Diversity inclusion

Team player

Strong communication

Tech literacy

Adaptability

Local history passion

Education

High school diploma or GED

Tools

TAM retail software

Altru

Outlook

Job description

Missouri History Museum in St. Louis, MO seeks a Retail Sales Associate to provide a welcoming guest experience and drive shop transactions. You will help with restocking, displays, and customer service while guiding visitors to explore museum offerings.

The role requires a flexible schedule, including evenings and weekends, and a passion for St. Louis history. Prior retail or cultural venue experience is a plus.