Museum Store Advocate - Art & Guest Experience

SFMOMA; San Francisco (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

SF City Option

SFMOMA Membership

More

Job summary

The San Francisco Museum of Modern Art (SFMOMA) in San Francisco is seeking a Museum Store Associate I to deliver exceptional customer service on the selling floor and support store operations. You will engage with visitors, share knowledge about exhibitions and programs, and assist shoppers with product selection in a welcoming, inclusive environment.

The role emphasizes accuracy in cash handling, register operations, and stock management, while offering opportunities to learn about memberships

Qualifications

• High school diploma required, with demonstrated knowledge in hospitality, art history or practice, education, or related fields a plus.
• Minimum of one (1) year of experience in retail sales required.
• Demonstrated confidence and enjoyment in interacting and working with the public.
• Ability to work quickly and with a sense of urgency during busy times.
• Ability to handle cash, operate a cash register and work with a computer inventory system.
• Ability to work effectively with the public and with co-workers.
• Demonstrated mathematical proficiency and ability to concentrate on details.
• Demonstrated punctuality and dependability.
• Ability to communicate problems and conduct constructive problem resolution.
• Commitment and ability to work varying schedules.

Responsibilities

• Provide courteous, friendly service on the selling floor
• Actively approach and advise customers on product
• Ring up sales at register and bag purchases; verify credit cards, and address patron inquiries
• Open and close registers
• Stock sales floor with merchandise from inventory back stock areas; perform periodic inventory of stock
• Maintain neat appearance of store by organizing supplies, shelves and displays, and straightening merchandise
• Clean counters, fixtures and sales floor daily, including dusting, vacuuming and trash disposal
• Assist in preparing merchandise for sales floor including labeling, rolling posters, sales stickers, etc.
• Maintains a high level of Museum and product-related knowledge
• Participates in all SFMOMA and Store related training
• Maintain awareness and follow the loss prevention, security, and safety guidelines
• Assist with other Museum Store duties, as assigned

Skills

Customer service

Cash handling

Communication

Public interaction

Attention to detail

Teamwork

Education

High school diploma

Tools

Cash register

Inventory system

Job description

The San Francisco Museum of Modern Art (SFMOMA) in San Francisco is seeking a Museum Store Associate I to deliver exceptional customer service on the selling floor and support store operations. You will engage with visitors, share knowledge about exhibitions and programs, and assist shoppers with product selection in a welcoming, inclusive environment.

The role emphasizes accuracy in cash handling, register operations, and stock management, while offering opportunities to learn about memberships