Museum Shop & Online Retail Associate

The Magic House, St. Louis Children's Museum; Kirkwood (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

The Magic House in Kirkwood, Missouri is seeking a friendly Retail Assistant to support daily shop and online sales operations. This role requires 1–2 years of retail experience, cash handling skills, and strong customer service abilities.

The position involves handling stock, merchandising, and POS system use in a busy museum shop environment. Hours include weekdays, weekends, and both in-person store duties and online order fulfillment.

Qualifications

• One to two years of retail experience, preferably in a high-volume environment.
• Solid cash handling, inventory control, and merchandising knowledge.
• Proficiency with POS systems and retail operation software.

Responsibilities

• Greet and sell to Museum guests while serving as a role model to other staff.
• Oversee ordering, stocking, and the appearance of the Museum Shop.
• Ensure store procedures are followed.
• Perform daily opening and closing procedures including cash reconciliation.
• Manage online retail sales including fulfillment and customer service.
• Assist with inventory and annual physical inventory.
• Report inventory shortages to the Director of Procurement.

Skills

Retail experience

Cash handling

Inventory control

Merchandising

POS systems

Customer service

Communication skills

Multi-tasking

Time management

Teamwork

Tools

POS systems

Job description

The Magic House in Kirkwood, Missouri is seeking a friendly Retail Assistant to support daily shop and online sales operations. This role requires 1–2 years of retail experience, cash handling skills, and strong customer service abilities.

The position involves handling stock, merchandising, and POS system use in a busy museum shop environment. Hours include weekdays, weekends, and both in-person store duties and online order fulfillment.