Museum Retail Supervisor – Guest Experience Leader

City Museum; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A popular St. Louis family attraction is seeking a full-time supervisor for the Retail department. The role involves managing staff performance and schedules while providing exceptional customer service. Candidates must be at least 18 years old, possess strong communication skills, and be enthusiastic about guest interactions. The position requires flexible hours including weekends and holidays, and applicants should be comfortable in all weather conditions while maintaining a safe environment.

Qualifications

• Must be 18 years of age or older.
• Experience in retail operations or customer service environments.
• Ability to work under pressure and in extreme weather.

Responsibilities

• Manage Retail staff performance and attendance.
• Assign daily positions and establish schedules.
• Provide superior guest service to all customers.

Skills

Guidance and supervision

Effective communication

Visual merchandising

Customer service

Team collaboration

Job description

A popular St. Louis family attraction is seeking a full-time supervisor for the Retail department. The role involves managing staff performance and schedules while providing exceptional customer service. Candidates must be at least 18 years old, possess strong communication skills, and be enthusiastic about guest interactions. The position requires flexible hours including weekends and holidays, and applicants should be comfortable in all weather conditions while maintaining a safe environment.