Museum Security Supervisor — Lead Protect & Safeguard Exhibits

City and County of San Francisco; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The City and County of San Francisco is seeking an experienced Museum Security Supervisor (8228) to oversee museum security operations citywide. This exempt to permanent role requires supervising guards, coordinating shifts, and maintaining safety for exhibits and visitors.

Applicants must be current CCSF exempt employees in the specified categories and meet the minimum qualifications. The position may require work at multiple locations and may include evening or weekend hours.

Qualifications

• Possession of a current California Security Guard Registration Card.
• Two (2) years of verifiable experience supervising security guards.
• Exempt employee in Class 8228 with at least 2,080 hours in class 8228.

Responsibilities

• Supervises the line security operations of a museum in order to assure the safety of museum patrons and to prevent loss or damage to art exhibits and facilities; may assist guards in securing museum exhibits and facilities, including serving a museum guard post as needed; schedules guards to meet security needs of facility and for special events.
• Supervises the general cleaning of exhibit/cases and floor areas in order to maintain the cleanliness and appearance of museum exhibition areas and other public spaces; performs walk-throughs of public areas to ensure cleanliness and the availability of informational materials.
• Observes and inspects guards and their assigned areas to assure compliance with established policies and procedures and the maintenance of professional standards; monitors and evaluates performance; carries out transition procedures between shifts; assists in incident resolution as needed; provides ongoing employee training.
• May act as on-site security manager in the absence of the Assistant Director of Security and/or designated personnel in emergency situations.
• Communicates to appropriate management regarding maintenance and security conditions in the museum using various computer programs.
• Resolves complaints and provides back up support to guards during incidents where supervisory intervention is necessary; responds to staff and museum patrons' requests for information in a manner consistent with the museum's standards for customer service maintaining good public relations.

Job description

The City and County of San Francisco is seeking an experienced Museum Security Supervisor (8228) to oversee museum security operations citywide. This exempt to permanent role requires supervising guards, coordinating shifts, and maintaining safety for exhibits and visitors.

Applicants must be current CCSF exempt employees in the specified categories and meet the minimum qualifications. The position may require work at multiple locations and may include evening or weekend hours.