Museum Security Supervisor - Flexible Hours & Patrol

Cleveland-Museum-of-Natural-Histor; Cleveland (OH); On-site; USD 40,000 - 44,000; Full time

Job summary

Cleveland Museum of Natural History is seeking a Security Supervisor to support Protection Services and oversee security operations across the building, staff, volunteers, and visitors.

The role includes monitoring systems, coordinating guards, managing incidents, and ensuring safety. Requires 2+ years in security with First Aid/CPR; a degree is preferred. Weekend and night shifts may be required.

Qualifications

• High school diploma or equivalent and 2 years of security or access control experience. Active First Aid and CPR certifications required.
• Bachelor's degree preferred.

Responsibilities

• Perform control room operations, monitoring cameras, alarms, and fire systems.
• Address and resolve visitor and employee concerns, complaints, and inquiries; manage emergencies.
• Patrol all areas of the museum and assist in daily operations.
• Assist in accident and incident investigations reports.
• Manage daily operations of parking garage including rates and lanes.
• Maintain the daily key log for employee key issuance and return.
• Assist in scheduling Guards and supervise for policy compliance.
• Develop collaborative relationships with museum staff, law enforcement, and safety agencies.
• Model the museum's mission and promote desired behaviors.
• Maintain and supervise weapon detection systems and related policies.
• Perform other duties as assigned.

Skills

Customer service

Threat assessment

Communication

Attention to detail

Problem solving

Security knowledge

Computers & security software

Microsoft Office

Night/Weekend availability

Team collaboration

Education

High school diploma

2 years security experience

First Aid and CPR certified

Bachelor's degree preferred

Tools

Surveillance equipment

Access control systems

Parking control systems

Security software

Fire & burglar alarms

Key log management

Job description

Cleveland Museum of Natural History is seeking a Security Supervisor to support Protection Services and oversee security operations across the building, staff, volunteers, and visitors.

The role includes monitoring systems, coordinating guards, managing incidents, and ensuring safety. Requires 2+ years in security with First Aid/CPR; a degree is preferred. Weekend and night shifts may be required.