Museum Retail & Guest Experience Associate

Charles H. Wright Museum of African American History; Detroit (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

The Charles H. Wright Museum of African American History is seeking a Retail Sales Associate to enhance customer experiences and promote merchandise. This role requires proven customer service skills and the ability to handle sales transactions efficiently.

The ideal candidate will engage with visitors effectively, support various museum programs, and maintain the store's visual presentation. A passion for African American history and culture is essential, along with the ability to work flexible hours.

Qualifications

• At least one year of cashiering experience in a fast-paced environment.
• Proficiency in data entry and knowledge of database and office systems.
• Enthusiasm for delivering exceptional customer service.

Responsibilities

• Deliver exceptional customer service and create a welcoming environment.
• Actively engage customers to promote and sell museum merchandise.
• Handle sales transactions efficiently and accurately.

Skills

Customer service skills

Attention to detail

Effective communication

Sales techniques

Tools

POS systems

Shopify

Microsoft Word

Microsoft Excel

Adobe

Database systems

Job description

The Charles H. Wright Museum of African American History is seeking a Retail Sales Associate to enhance customer experiences and promote merchandise. This role requires proven customer service skills and the ability to handle sales transactions efficiently.

The ideal candidate will engage with visitors effectively, support various museum programs, and maintain the store's visual presentation. A passion for African American history and culture is essential, along with the ability to work flexible hours.