Museum Retail Associate — Guest Experience & Sales

kidspacemuseum; Pasadena (CA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Kidspace Children's Museum in Pasadena is seeking Retail Associates to engage guests and maintain a welcoming museum store environment. You will handle sales, assist online orders, and support pop-up locations with a friendly, energetic approach.

Qualifications include at least 1 year in retail, strong English communication, and flexible availability including weekends. Bilingual skills in Spanish or Mandarin are a plus; High School Diploma or GED preferred.

Qualifications

• Customer service experience is preferred.
• Ability to communicate clearly in English (written and verbal).
• Teamwork and positive attitude are essential.
• Flexibility and willingness to learn new tasks.
• Experience with cash handling and basic store operations is a plus.

Responsibilities

• Engage guests and provide excellent customer service to drive sales.
• Handle cashier duties and follow cash handling policies.
• Sell Kidspace Gift Memberships and assist in-store and online orders via Shopify POS.
• Restock, merchandise, and maintain store cleanliness and organization.
• Participate in inventory and attend staff meetings as assigned.

Skills

Customer service

English communication

Teamwork

Flexibility

Cash handling

Education

High School Diploma or GED

Tools

Shopify POS

Job description

Kidspace Children's Museum in Pasadena is seeking Retail Associates to engage guests and maintain a welcoming museum store environment. You will handle sales, assist online orders, and support pop-up locations with a friendly, energetic approach.

Qualifications include at least 1 year in retail, strong English communication, and flexible availability including weekends. Bilingual skills in Spanish or Mandarin are a plus; High School Diploma or GED preferred.