Museum Gift Shop & Guest Experience Associate

Kidspace Children's Museum; Pasadena (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Kidspace Children's Museum in Pasadena, CA seeks a friendly Retail Associate to greet guests and drive sales at the museum store and pop-up locations. You will handle cashier duties, learn Shopify POS, and assist with online orders while delivering exceptional guest service in a family-friendly environment.

Ideal candidates have 1 year in retail, are comfortable with digital tools, and can work 3 full days per week including weekends.

Qualifications

• 1 year retail or guest-driven environment preferred.
• Availability at least 3 full days per week, including one weekend day.
• Proficient with digital devices and basic software (email, Windows).
• Fluent English; bilingual in Spanish or Mandarin a plus.

Responsibilities

• Provide excellent customer service and guest engagement.
• Handle cashier duties and follow cash handling procedures.
• Promote gifts memberships and drive sales.
• Maintain store appearance and restock as needed.
• Learn and use Shopify POS for on-site and online orders.

Skills

Customer service

Cash handling

Teamwork

Communication

Bilingual (Spanish or Mandarin)

Education

High School Diploma or GED

Tools

Shopify POS

Windows

Microsoft Office

Job description

Kidspace Children's Museum in Pasadena, CA seeks a friendly Retail Associate to greet guests and drive sales at the museum store and pop-up locations. You will handle cashier duties, learn Shopify POS, and assist with online orders while delivering exceptional guest service in a family-friendly environment.

Ideal candidates have 1 year in retail, are comfortable with digital tools, and can work 3 full days per week including weekends.