Museum Membership & Engagement Intern

Missouri Historical Society; St. Louis (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid internship

Job summary

Missouri History Museum is seeking a Membership Development Intern to gain hands-on experience in nonprofit membership operations and public engagement in our Development Department. This is an in-person, paid internship reporting to the Membership Coordinator and requiring 15–20 hours per week for 10–12 weeks.

The role includes handling member requests, updating CRM records, producing member mailings and e-newsletters, making donor thank-you calls, and assisting with small events and tours

Qualifications

• College student entering sophomore year or above, or recent graduate.
• Interest in museum studies, history, development, and nonprofit operations.
• Proficiency in Microsoft Word and Excel; strong written and oral communication; customer service experience or interest.
• Comfortable having conversations on the phone; CRM experience is a plus but not required.

Responsibilities

• Handle member requests from email, surveys, and phone calls with professionalism.
• Update membership records in the CRM for new, renewing, and upgrading members.
• Prepare, fulfill, and distribute membership mailings.
• Make thank-you calls to donors to strengthen personal connections.
• Draft and produce seasonal membership e-newsletters and occasional artifact spotlights.
• Help plan and coordinate small members-only events and tours.
• Represent Membership at events by tabling and engaging visitors.
• Manage auction membership distribution for winners accurately and promptly.

Job description

Missouri History Museum is seeking a Membership Development Intern to gain hands-on experience in nonprofit membership operations and public engagement in our Development Department. This is an in-person, paid internship reporting to the Membership Coordinator and requiring 15–20 hours per week for 10–12 weeks.

The role includes handling member requests, updating CRM records, producing member mailings and e-newsletters, making donor thank-you calls, and assisting with small events and tours