Membership & Donor Engagement Intern

Missouri Historical Society; St. Louis (MO); Hybrid; USD 17,000 - 24,000; Part time

Job summary

The Membership intern at Missouri History Museum in St. Louis, MO, is a hands-on, in-person internship in the Development Department.

The role provides experience in nonprofit membership operations, donor engagement, and public interaction, including fulfillment, communications, and events, over 10–12 weeks at 15–20 hours weekly. Eligible college students (sophomore+), with Word/Excel skills and strong communication, should submit a résumé and a brief statement of interest; unpaid interns may

Qualifications

• Proficiency in Microsoft Word and Excel.
• Strong written and oral communication skills.
• Customer service experience or interest.
• Comfortable discussing with people on the phone.
• CRM experience is a plus but not required.

Responsibilities

• Handle member requests from email, surveys, and phone calls with professionalism.
• Update membership records in the CRM for new, renewing, and upgrading members.
• Prepare, fulfill, and distribute membership mailings.
• Make thank-you calls to donors to strengthen connections.
• Draft and produce seasonal membership e-newsletters and occasional artifact spotlights.
• Help plan and coordinate small members-only events and tours.
• Support Young Friends board projects and programming.
• Represent Membership at events by tabling and engaging visitors.
• Manage auction membership distribution for winners accurately and promptly.

Skills

Microsoft Word

Microsoft Excel

Communication skills

Customer service

Phone communication

CRM experience

Education

College student (sophomore+)

Tools

CRM software

Job description

The Membership intern at Missouri History Museum in St. Louis, MO, is a hands-on, in-person internship in the Development Department.

The role provides experience in nonprofit membership operations, donor engagement, and public interaction, including fulfillment, communications, and events, over 10–12 weeks at 15–20 hours weekly. Eligible college students (sophomore+), with Word/Excel skills and strong communication, should submit a résumé and a brief statement of interest; unpaid interns may