Community Partnerships and Membership Coordinator

City of Wichita; Wichita (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

City of Wichita is seeking a public engagement professional to develop, deliver and coordinate educational programs through the Mid-American All-Indian Museum. You will focus on community engagement, guest experience, and membership relations.

Responsibilities include recruiting volunteers, managing partnerships and communications, and supporting exhibits and events. A strong background in customer service, social media, Canva design, and nonprofit outreach is preferred, with valid US work

Qualifications

• Bachelor's degree from an accredited four-year college or university.
• Two (2) years of customer service experience
• Two (2) years’ experience managing and creating social media content
• Two (2) years’ experience creating flyers, promotional materials, and other visual content using Canva or similar graphic design software.
• Two (2) years of professional experience in membership management, event coordination, or non-profit/community relations.
• Must be legally authorized to work in the United States without the need of a sponsorship.

Responsibilities

• Recruit, onboard, and manage volunteers, student interns, docents, and service groups.
• Recruit and manage partnerships with educational and cultural organizations, non-profit groups, and local businesses
• Manage the member database and member communications
• Create routine digital newsletters, promotional updates, and event invitations.
• Assists with guest relations, greeting visitors, and handling transactions.
• Assists with exhibits, programs, and special events
• Assists in training, supervising and evaluating volunteers and/or students.
• May serve as liaison among other agencies involved in related types of work to coordinate efforts.
• Maintains records, equipment and supplies as needed.
• Maintains membership records and renewals.
• Completion of work assignments may require the operation of a vehicle.

Skills

Customer service

Public speaking

Written communication

Education

Bachelor's degree

Tools

Canva

Job description

This is professional public contact work developing, delivering and coordinating educational programs through the Mid-American All-Indian Museum (MAAIM). The employee will focus on community engagement and guest experience related to the mission of the Museum, its membership and interested members of public. Work is evaluated through the establishment of goals and subsequent review of goal attainment.

Posting may close at any time at any time

Days and hours for this position: Tuesday - Saturday 8:00am - 4:00pm

This position requires scheduling flexibility to ensure adequate staffing and support for all museum events, receptions, and community programs.

Bargaining Unit: Employees Council

Key Responsibilities

• Recruit, onboard, and manage volunteers, student interns, docents, and service groups.
• Recruit and manage partnerships with educational and cultural organizations, non-profit groups, and local businesses
• Manage the member database and member communications
• Create routine digital newsletters, promotional updates, and event invitations.
• Assists with guest relations, greeting visitors, and handling transactions.
• Assists with exhibits, programs, and special events
• Assists in training, supervising and evaluating volunteers and/or students.
• May serve as liaison among other agencies involved in related types of work to coordinate efforts.
• Maintains records, equipment and supplies as needed.
• Maintains membership records and renewals.
• Completion of work assignments may require the operation of a vehicle.
• These examples are not intended to be all-inclusive.
• Other duties may be assigned as needed.

Knowledge, Skills, and Abilities

• Knowledge of the use of professional agencies, associations and publications in maintaining current information on area of expertise.
• Considerable knowledge of education delivery methods and techniques.
• Ability to speak effectively before groups.
• Ability to use a computer to access, interpret and record information.
• Ability to disassemble, transport and reassemble portable displays and educational equipment and materials.
• Ability to develop and maintain effective working relationships with associates, representatives of other organizations and the public.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to acquire and maintain a valid Kansas driver's license.
• Ability to work outdoors in inclement weather
• Ability to tolerate airborne nuisances associated with open grounds and windy conditions
• Ability to safely cover uneven terrain and go up and down stairs
• Ability to lift equipment, materials and/or furniture weighing up to 50 lbs., and carry it up to 75 feet, daily.
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

Required

• Bachelor's degree from an accredited four-year college or university.
• Two (2) years of customer service experience
• Two (2) years’ experience managing and creating social media content
• Two (2) years’ experience creating flyers, promotional materials, and other visual content using Canva or similar graphic design software.
• Two (2) years of professional experience in membership management, event coordination, or non-profit/community relations.
• Must be legally authorized to work in the United States without the need of a sponsorship.

Preferred

• Bachelor’s degree or higher in museum studies, public history, native American studies, communications, public relations, business administration, marketing, or public administration.

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.