Museum Guest Experience Host (Part-Time)

The Nelson-Atkins Museum of Art; Kansas City (MO); On-site; USD 18,000 - 25,000; Part time

Job summary

The Nelson-Atkins Museum of Art in Kansas City, MO is seeking a part-time Guest Services Officer. You will assist visitors and staff, maintain safety, and follow post procedures to protect artworks and property.

Responsibilities include handling multiple situations, reporting incidents, and ensuring courteous service while standing for extended periods. This role requires reliable attendance and neat appearance in uniform.

Qualifications

• High School diploma or GED with English reading/writing proficiency.
• Solid job history with attendance and reliability.
• Ability to explain guidelines and answer questions professionally.
• Ask questions when directions are unclear.
• Maintain confidentiality of Museum security information.
• Stand and stay alert for extended periods.
• Good sight and hearing; able to climb stairs.
• Neat appearance and uniform standards.

Responsibilities

• Demonstrates polite and courteous customer service to visitors and staff.
• Handles stressful situations with confidence and diplomacy; reports issues to a supervisor.
• Protects artwork and property by monitoring the post and surroundings.
• Follows post procedures: inspects items, completes incident reports, sweeps post.
• Evacuates visitors and staff quickly during emergencies.
• Manages multiple situations efficiently and professionally.

Skills

Customer Service

Education

High School diploma or GED

English reading & writing proficiency

Job description

The Nelson-Atkins Museum of Art in Kansas City, MO is seeking a part-time Guest Services Officer. You will assist visitors and staff, maintain safety, and follow post procedures to protect artworks and property.

Responsibilities include handling multiple situations, reporting incidents, and ensuring courteous service while standing for extended periods. This role requires reliable attendance and neat appearance in uniform.