Overnight Security Patrol – Museum Project Site

The Nelson-Atkins Museum of Art; Kansas City (MO); On-site; USD 19,286 - 27,552; Full time

Job summary

The Nelson-Atkins Museum of Art in Kansas City, MO is seeking a Guest Services Officer – Temporary Project (Green Roof) to oversee vendors, escort contractors, and help ensure safety and security during construction.

This full-time, hourly role requires strong customer service, vigilant site monitoring, and clear communication with Security, Facilities, and Project Management to support daily museum operations.

Qualifications

• High school diploma or equivalent required.
• Customer service, hospitality, or other public-facing experience preferred.
• Ability to obtain a Kansas City, Missouri Private Officer Licensing Unit Class A Patrol Officer Security License, if required.

Responsibilities

• Escort contractors and vendors to designated work areas, verify credentials, manage sign-in/sign-out procedures, and ensure access is limited to authorized areas.
• Construction Site Monitoring: Maintain a visible presence within or near project work zones to observe contractor activity and ensure compliance with museum policies and approved work parameters.
• Safety & Security Awareness: Identify and report safety hazards, suspicious activity, policy violations, or property concerns while supporting emergency response procedures as needed.
• Communication & Coordination: Serve as a liaison between contractors and museum staff, coordinating with Security, Facilities, and Project Management to support daily operations.
• Documentation & Reporting: Maintain accurate logs of contractor activity, access records, and incident reports in accordance with departmental procedures.
• Professional Conduct: Represent the museum with professionalism while consistently enforcing safety protocols and access requirements.

Skills

Situational awareness

Security procedures

Verbal communication

Judgment

Independent work

Customer service

Education

High school diploma

Public-facing experience

License eligibility

Job description

The Nelson-Atkins Museum of Art in Kansas City, MO is seeking a Guest Services Officer – Temporary Project (Green Roof) to oversee vendors, escort contractors, and help ensure safety and security during construction.

This full-time, hourly role requires strong customer service, vigilant site monitoring, and clear communication with Security, Facilities, and Project Management to support daily museum operations.