Museum Attendant Guard, Security & Safety

American Museum of Natural History; New York (NY); On-site; USD 43,266 - 52,880; Full time

Benefits offered by this job

Extensive benefits package

Job summary

A prominent cultural institution in New York is hiring a Museum Attendant Guard to enhance visitor safety. The role involves protecting exhibits, assisting guests, and ensuring compliance with safety protocols. Strong customer service and previous security experience are preferred. The expected salary is $48,073.44/year, and a comprehensive benefits package is offered.

Qualifications

• High School Diploma or equivalent required.
• Foreign language skills preferred.
• Previous security guard experience is a plus.
• Customer service experience is essential.

Responsibilities

• Protect exhibits and Museum property.
• Provide customer service and assist visitors.
• Monitor visitor behavior and enforce safety measures.
• Respond to alarms and assist in evacuations.

Skills

Customer Service

Security Awareness

Bilingual

Education

High School Diploma or equivalent

Job description

Overview

American Museum Of Natural History
Museum Attendant Guard, Security & Safety

The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition.

Responsibilities

• Protection of exhibits and Museum property, patrolling and guarding halls and maintaining proper temperatures during the heating season as trained.
• Provide the highest level of customer service during interactions with all visitors. Advise visitors of the location of other exhibit halls, restrooms, etc. Answer questions where possible and refer visitors to others when appropriate.
• Provide security team support in the auditorium or other meeting areas for various types of programs.
• Report the existence of suspicious persons and monitor until relieved.
• Monitor visitor behavior and encourage compliance with safety measures and guidance among visitors of all ages, either in organized groups or as individuals.
• Report any damage to exhibits, unsafe conditions, loose floor tiles, torn window shades, etc. Report any unusual occurrences, such as minor accidents, and other cases requiring additional help or authority.
• Escalate any report of lost children or other persons in need and assist in relevant search efforts as directed.
• Respond to exhibit, case or fire alarms and report conditions as appropriate.
• Perform fire watch duties as directed and assist in emergency evacuation of visitors and staff when required.
• When assigned to night shifts, perform safety and hazard patrols throughout public and all non-public areas.

It is possible, although rare, that Security Museum Attendant Guards may be assigned to complete the job duties of Museum Attendant Guards in Custodial Services.

Salary and Benefits

The expected salary for the Museum Attendant Guard, Security & Safety is $48,073.44/year. This position is overtime-eligible. AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community. Pay will be determined based on several factors, including the type of work, scope of responsibilities, skills, knowledge, training, education, credentials, areas of specialization, and depth and scope of experience.

Qualifications

Preferred Qualifications:

• High School Diploma or equivalent.
• Foreign language skills.
• Previous security guard experience.
• Previous customer service experience.
• FDNY Certificate of Fitness, F-03.

To be considered for this position please apply online at careers.amnh.org.

The American Museum of Natural History is an Equal Opportunity/Affirmative Action Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender, sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, or national or ethnic origin, or on account of any other basis prohibited by applicable City, State, or Federal law.

If special accommodations are needed in applying for a position, please call the Office of Human Resources.