Bus Greeter

American Museum of Natural History; New York (NY); On-site; USD 31,000 - 42,000; Full time

Job summary

The American Museum of Natural History is seeking a full-time Bus Greeter in the Transportation department to welcome buses and school groups, direct drivers, and assist with parking and traffic management on site.

The role requires guest-service experience, a high school diploma (or equivalent), and some traffic-control experience. The position is based in New York and offers comprehensive benefits.

Qualifications

• Previous customer service experience.
• Experience with traffic management/control preferred.
• Professional experience working with youth preferred.

Responsibilities

• Greet buses and school groups as they arrive at the Museum.
• Give drivers instructions on pick-up and drop-off procedures.
• Guide teachers to correct entrances.
• Assign drivers a return time.
• Facilitate the loading of buses upon departure.
• Keep daily logs of buses/school groups.
• Set up traffic cones and signs.
• Coordinate patrols of the Museum perimeter to ensure compliance with Museum and DOT regulations.
• Supervise and control driveway traffic.
• Assist with visitor and employee parking, as well as event parking operations.

Skills

Customer service

Traffic management

Education

High School Diploma or equivalent

Job description

Bus Greeter

Department: Transportation - 084

Position Summary

The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.

The Transportation department is seeking a full-time Bus Greeter. The Bus Greeter facilitates and supervises the safe loading and unloading of school buses and is responsible for representing the Museum to the public and having a thorough working knowledge of standards, policies, and procedures.

Job Duties

• Greet buses and school groups as they arrive at the Museum.
• Give drivers instructions on pick-up and drop-off procedures.
• Guide teachers to correct entrances.
• Assign drivers a return time.
• Facilitate the loading of buses upon departure.
• Keep daily logs of buses/school groups.
• Set up traffic cones and signs.
• Coordinate patrols of the Museum perimeter to ensure compliance with Museum and DOT regulations.
• Supervise and control driveway traffic.
• Assist with visitor and employee parking, as well as event parking operations.

Salary and Benefits

The expected salary for the Bus Greeter is $36,400/annual. This position is overtime eligible and the AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community.

Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience.

Minimum Qualifications

• Previous customer service experience.

Preferred Qualifications

• High School Diploma or equivalent.
• Experience with traffic management/control.
• Professional experience working with youth.

Physical Demands

• Must be able to remain in a stationary position (sitting or standing) for prolonged periods.
• Must be able to occasionally lift up to 20 pounds.
• Must be able to move about the Museum campus.
• Positioning/change of positioning: Must be able to frequently position oneself/body to accomplish job duties.
  • Balancing: Maintaining body equilibrium to prevent falling.
  • Climbing: Ascending or descending physical structures.
  • Exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. May include any of the following:
    • Pushing: Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
    • Pulling: Using upper extremities to exert force in order to drag, haul, or tug objects in a sustained motion.
    • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.

Job Details

• Full-Time
• 70 hours per pay period
• Union Status: Union
• FLSA: Non-Exempt
• Expected Salary: $36,400/annual

EEO Statement

The American Museum of Natural History is an Equal Opportunity Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender (including sexual harassment), sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy and lactation accommodations, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, caregiver, pre-employment marijuana testing, sexual and reproductive health decisions, salary history, national or ethnic origin, height, weight, or on account of any other basis prohibited by applicable City, State, or Federal law. Additional protections are afforded in employment based on arrest or conviction record, status as a victim of domestic violence, stalking and sex offenses, unemployment status, and credit history, in each case to the extent provided by law.