Murray Ops Registered Nurse / Registered Nurse Call Center

Tews Company; Murray (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental coverage

401K plan

Sign-on bonus up to $4,000

Holiday pay (11 days)

Job summary

Tews Company in Murray, KY is seeking a Registered Nurse for a Respiratory Care Call Center role. This hybrid, office-based position focuses on remote patient support, CPAP/BiPAP guidance, equipment coordination, and clinical support.

You will contact patients about CPAP/BiPAP use, follow up non-compliant patients, coordinate equipment changes, educate patients and caregivers, troubleshoot equipment problems, monitor progress, and participate in on-call coverage.

Qualifications

• Active RN license required; compact-state licensure preferred.
• RRTs may also be considered.
• Strong patient communication, organization, multitasking, and basic computer skills.
• Experience in respiratory care or CPAP/BiPAP therapy preferred.
• Ability to maintain confidential patient records and provide clinical guidance.

Responsibilities

• Contact patients regarding CPAP/BiPAP use, non-invasive ventilation, and therapy compliance.
• Follow up with non-compliant patients at 10, 30, and 60 days to encourage adherence to prescribed treatment.
• Coordinate PAP pressure changes and arrange equipment drop shipments based on prescriptions.
• Educate patients and caregivers on equipment use, maintenance, safety, and therapy compliance.
• Troubleshoot respiratory equipment issues and provide clinical guidance to patients and field staff.
• Monitor patient progress, document compliance, and follow applicable insurance guidelines.
• Participate in a rotating on-call schedule to support after-hours needs.

Skills

Patient communication

Organization

Multitasking

Computer skills

Education

Registered Nurse license

Compact-state licensure preferred

Registered Respiratory Therapist (RRT) may be considered

Job description

Registered Nurse – Respiratory Care Call Center

Pay: $26–$35/hour, based on license and experience. Schedule: Monday–Friday, 8:00 AM–4:30 PM CST. Position Type: Full-Time. On-Call: Rotating coverage approximately every 4–7 weeks. Sign-On Bonus: Up to $4,000 for eligible external candidates.

About the Role Join an established healthcare team providing remote patient support and respiratory equipment guidance. This hybrid, office-based position focuses on patient outreach, CPAP/BiPAP compliance, equipment coordination, and clinical support.

Key Responsibilities

• Contact patients regarding CPAP/BiPAP use, non-invasive ventilation, and therapy compliance.
• Follow up with non-compliant patients at 10, 30, and 60 days to encourage adherence to prescribed treatment.
• Coordinate PAP pressure changes and arrange equipment drop shipments based on prescriptions.
• Educate patients and caregivers on equipment use, maintenance, safety, and therapy compliance.
• Troubleshoot respiratory equipment issues and provide clinical guidance to patients and field staff.
• Monitor patient progress, document compliance, and follow applicable insurance guidelines.
• Participate in a rotating on-call schedule to support after-hours needs.

Qualifications

• Active Registered Nurse (RN) license required; compact-state licensure preferred.
• Registered Respiratory Therapists (RRTs) may also be considered.
• Strong patient communication, organization, multitasking, and basic computer skills.
• Experience in respiratory care, home medical equipment, or CPAP/BiPAP therapy preferred.
• Ability to maintain confidential patient records and provide clear clinical guidance.

Compensation & Benefits

• Excellent benefits- Medical/Dental, 401K, and 11 days of holiday pay.
• Eligible external hires can receive a $2,000 gross sign-on bonus after 60 days and an additional $2,000 after 180 days of continuous employment.

Consistent weekday schedule with a long-term employment opportunity.