Municipal Management & Process Improvement Analyst

City-of-Elgin-1; Elgin (IL); On-site; USD 64,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation leave

Sick leave

Personal days

Holidays

Fitness membership

457(b) plan

Pension

Job summary

The City of Elgin seeks a Management Analyst to provide analytical, project coordination and administrative support to the City Manager’s Office and other departments. You will conduct research, analyze programs, policies and data and prepare professional reports to inform city priorities.

The role involves coordinating projects and keeping stakeholders aligned, while collaborating with IT for workflows and system improvements.

Qualifications

• Bachelor’s degree in public administration, business administration, political science, public policy, urban planning, economics, organizational management or a closely related field.
• At least two years of related professional experience.
• A master’s degree and experience in local government or another public-sector organization are preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Provides analytical, project management and administrative support to the City Manager’s Office and other City departments, including conducting research, analyzing programs, policies, legislation, operational practices and data and preparing professional reports and presentations; exercises independent judgment when addressing complex or ambiguous issues.
• Coordinates assigned projects and strategic plan initiatives by organizing information, convening stakeholders, tracking action items and preparing status updates.
• Works with departments and information technology staff to review workflows, document business needs, recommend improvements and support the implementation, training and ongoing use of new systems, services and technologies.
• Participates in cross-departmental teams and committees and supports internal employee engagement initiatives through coordination, research and follow-up.
• Stays current on City Council agendas, discussions and requests; identifies emerging issues and coordinates research and departmental follow-up as assigned.
• Assist in developing, monitoring, and tracking the department’s budget by analyzing expenditures, preparing annual budget requests, and ensuring compliance with financial policies and procedures.
• Supports contract administration and procurement processes by preparing scopes of work or specifications, assisting with proposal evaluations, monitoring contract requirements and processing payments.
• Provides exceptional customer service by responding to resident inquiries, coordinating with the appropriate departments and communicating clear follow-up; represents the city at community meetings and events as assigned.
• Performs other assignments and special projects as directed by the City Manager or Assistant City Manager.

Skills

Analytical skills

Organizational skills

Written communication

Verbal communication

Bilingual English/Spanish

Education

Bachelor's degree in public administration or related field

Master’s degree in local government or public sector (preferred)

Job description

The City of Elgin seeks a Management Analyst to provide analytical, project coordination and administrative support to the City Manager’s Office and other departments. You will conduct research, analyze programs, policies and data and prepare professional reports to inform city priorities.

The role involves coordinating projects and keeping stakeholders aligned, while collaborating with IT for workflows and system improvements.