Senior Operations Analyst - Process Improvement & Modeling

Alsip-Merrionette Park Public Library District; Chicago, Northern (IL, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Alsip-Merrionette Park Public Library District is seeking an experienced operations analyst to lead studies that improve efficiency and service delivery. Under general supervision, you will design and conduct analyses, develop data collection systems, and model processes to identify cost savings and performance gains.

You will work with managers and senior staff to define objectives, build data-driven recommendations, and oversee analysts.

Qualifications

• Bachelor’s degree plus three years of analytics or project management experience.
• Master’s degree plus two years of analytics or management experience.

Responsibilities

• Identify study scope and objectives with managers.
• Develop data collection processes and surveys.
• Design data models and perform statistical analyses.
• Prepare reports and recommend operational improvements.
• Oversee analysts and coordinate studies.
• Present findings to leadership.

Skills

Data analysis

Statistical analysis

Project management

Data collection

MS Office

Education

Bachelor's degree

Master's degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Alsip-Merrionette Park Public Library District is seeking an experienced operations analyst to lead studies that improve efficiency and service delivery. Under general supervision, you will design and conduct analyses, develop data collection systems, and model processes to identify cost savings and performance gains.

You will work with managers and senior staff to define objectives, build data-driven recommendations, and oversee analysts.