Multispecialty Scheduling Coordinator - Patient Access

TEEMA; San Jose (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

TEEMA is seeking a Center Scheduler to ensure timely, coordinated patient care through in-house and external appointment management in a CA setting. You will work under the Program Manager, acting as a liaison among patients, families, providers, and the care team.

Responsibilities include referrals, documentation, system entry, and coordination of transportation, meals, and translation services. A strong communicator with healthcare scheduling experience is preferred.

Qualifications

• Minimum 2 years in a healthcare setting; elder care experience preferred.
• Knowledge of healthcare operations with scheduling and billing across diverse patient populations.
• Excellent written and verbal communication skills.
• Proficiency with computers and healthcare scheduling or practice management systems.
• Flexible, proactive, and willing to support all aspects of organizational operations.
• Bilingual in English and Cantonese, Mandarin, Vietnamese, or Spanish.

Responsibilities

• Generate referrals and schedule in-house and external appointments.
• Prepare documentation for medical and specialty visits.
• Cancel or reschedule appointments; notify patients promptly.
• Enter and maintain all appointments in the scheduling system.
• Complete and manage paperwork related to medical appointments.
• Coordinate appointment-related services, including transportation and meals.
• Provide coverage for other schedulers as needed.
• Communicate clearly with providers, patients, families, and team members.

Skills

Healthcare scheduling

Patient communication

Bilingual: English + Cantonese/Mandari

Billing systems

Computer proficiency

Practice management software

Tools

Practice management software

Job description

TEEMA is seeking a Center Scheduler to ensure timely, coordinated patient care through in-house and external appointment management in a CA setting. You will work under the Program Manager, acting as a liaison among patients, families, providers, and the care team.

Responsibilities include referrals, documentation, system entry, and coordination of transportation, meals, and translation services. A strong communicator with healthcare scheduling experience is preferred.