Multisite Vet Practice Manager: Growth & Client Experience

Rye Harrison Veterinary Hospital; City of Rye (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx foryou

Paid time off for full‑time employees

401(k) plan

Job summary

Rye Harrison Veterinary Hospital in Rye and Rye Brook, NY is seeking a Multisite Practice Manager to lead a growing network of animal hospitals. You’ll oversee daily operations, align teams, and drive growth with clarity, accountability, and a patient‑centered approach.

This salaried role requires 40–50 hours/week, with occasional after‑hour meetings; a collaborative leadership style, strong communication, and comfort with PIMS, MS Office, and Teams will help you deliver gold‑standard care

Qualifications

• 2+ years of management experience in a veterinary hospital, animal hospital, or medical practice setting.
• Proven ability to lead a collaborative team and drive hospital growth initiatives.
• Excellent communication, conflict resolution, and client service skills.

Responsibilities

• Oversee day‑to‑day operations, with a primary focus on hospital growth initiatives.
• Maintain team focus on client growth and retention activities and online reputation.
• Collaborate with Marketing Lead to drive marketing campaigns and patient outreach.
• Ensure premium, white glove client service across both locations.
• Manage operations in collaboration with Partner Doctors and Directors.
• Handle staffing, scheduling, training, performance mgmt., and issue resolution.
• Guide team toward continuous improvement and balance needs of business and staff.

Skills

Growth mindset

Communication skills

Conflict resolution

Problem solving

Team leadership

Organizational skills

Client service mindset

Tech-savviness

Data-informed decisions

Collaboration

Tools

PIMS

Microsoft Office

Teams

Job description

Rye Harrison Veterinary Hospital in Rye and Rye Brook, NY is seeking a Multisite Practice Manager to lead a growing network of animal hospitals. You’ll oversee daily operations, align teams, and drive growth with clarity, accountability, and a patient‑centered approach.

This salaried role requires 40–50 hours/week, with occasional after‑hour meetings; a collaborative leadership style, strong communication, and comfort with PIMS, MS Office, and Teams will help you deliver gold‑standard care