Multisite Parking and Guest Experience Agent

The Car Park; Raleigh (NC); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Parental Leave

Medical, Dental, Vision

401(k) and more

Job summary

The Car Park in Raleigh, NC is looking for a Parking Ambassador II. This role includes traveling to multiple locations, assisting with parking operations, and ensuring a high level of customer service. Ideal candidates will possess excellent customer service skills and the ability to work in diverse conditions.

The position offers a full-time schedule, competitive pay, and a variety of benefits including paid time off, parental leave, and medical benefits. Join our team and contribute to our mission of exceptional service!

Qualifications

• Valid Driver’s license.
• Must pass background and drug test.
• Must submit to MVR check.
• 18 years of age or older.
• Previous customer service experience, preferred.

Responsibilities

• Travel to multiple parking garages assisting with daily parking operations.
• Greet arriving and departing guests in a friendly manner.
• Provide escort service to customers.
• Perform vehicle counts on location throughout shift.
• Backup the Leads when pay machine deposits are pulled.
• Observe and assist customers with vehicle jump-starts.
• Perform daily patrols and issue violation warnings.
• Control traffic at entrances and exits as needed.
• Immediately report accidents or safety concerns to Supervisor.
• Communicate professionally with guests and teammates.

Skills

Excellent customer service skills

Capacity to work in various weather conditions

Ability to stand for long periods of time

Aptitude to follow verbal/written directions

Capability to show up to work on time

Education

GED or High School

Job description

The Car Park in Raleigh, NC is looking for a Parking Ambassador II. This role includes traveling to multiple locations, assisting with parking operations, and ensuring a high level of customer service. Ideal candidates will possess excellent customer service skills and the ability to work in diverse conditions.

The position offers a full-time schedule, competitive pay, and a variety of benefits including paid time off, parental leave, and medical benefits. Join our team and contribute to our mission of exceptional service!