Parking Ambassador 42147

The Car Park

Raleigh (NC)

On-site

USD 17,047 - 24,280

Full time

14 days+

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Benefits offered by this job

18 days of Recharging your Battery (PTO)

Paid Parental Leave

Volunteer Time Off (VTO)

Paid holidays

Medical, Dental, Vision

401(k) and more are available to eligible Team Members

Job summary

The Car Park is seeking a full-time Parking Ambassador in Raleigh, NC. In this role, you will provide exceptional customer service and ensure the smooth operation of the parking facility.

You will be responsible for directing traffic, performing vehicle counts, and charging customers, all while ensuring excellent service delivery. Ideal candidates will have strong customer service skills and the ability to work in various weather conditions.

Benefits include paid parental leave, medical, dental, vision, and 18 days of paid time off.

Qualifications

Must be dependable.
Must be at least 18 years of age.

Responsibilities

Direct traffic to appropriate parking areas.
Perform vehicle counts on location throughout shift.
Charge customers for parking as directed by the supervisor.
Supply exceptional customer service to all customers.
Immediately report accidents or safety concerns to the Supervisor.

Skills

Excellent customer service skills

Ability to work in various weather conditions

Ability to stand for long periods of time

Ability to follow verbal/written directions

Ability to show up to work on time and on the required days

Education

GED or High School Diploma

Job description

Job Details

WHO WE ARE

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting‑edge technology, supply legendary customer service, and provide best‑in‑class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities.

WHO WE NEED

The Parking Ambassador performs a variety of tasks to ensure the smooth operation of a parking facility, while delivering a service that exceeds our customer/client’s expectations. The ambassador provides customer service, including helping customers with entry/exit transactions and ensuring parking equipment is in operating condition.

Direct traffic to appropriate parking areas.
Perform vehicle counts on location throughout shift to ensure parking does not overfill available spaces.
Charge customers for parking as directed by the supervisor.
Screen parking lots for permits.
Supply exceptional customer service to all customers.
Use hand signals and lights to direct patrons into open spots.
Immediately report accidents, incidents, or safety concerns to the Supervisor.
Position or remove barricades to prevent parking in certain spots.

IDEAL CANDIDATE SKILLS