Parking Ambassador II

The Car Park; Raleigh (NC); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Parental Leave

Medical, Dental, Vision

401(k) and more

Job summary

The Car Park in Raleigh, NC is looking for a Parking Ambassador II. This role includes traveling to multiple locations, assisting with parking operations, and ensuring a high level of customer service. Ideal candidates will possess excellent customer service skills and the ability to work in diverse conditions.

The position offers a full-time schedule, competitive pay, and a variety of benefits including paid time off, parental leave, and medical benefits. Join our team and contribute to our mission of exceptional service!

Qualifications

• Valid Driver’s license.
• Must pass background and drug test.
• Must submit to MVR check.
• 18 years of age or older.
• Previous customer service experience, preferred.

Responsibilities

• Travel to multiple parking garages assisting with daily parking operations.
• Greet arriving and departing guests in a friendly manner.
• Provide escort service to customers.
• Perform vehicle counts on location throughout shift.
• Backup the Leads when pay machine deposits are pulled.
• Observe and assist customers with vehicle jump-starts.
• Perform daily patrols and issue violation warnings.
• Control traffic at entrances and exits as needed.
• Immediately report accidents or safety concerns to Supervisor.
• Communicate professionally with guests and teammates.

Skills

Excellent customer service skills

Capacity to work in various weather conditions

Ability to stand for long periods of time

Aptitude to follow verbal/written directions

Capability to show up to work on time

Education

GED or High School

Job description

Job Details

Level: Entry | Job Location: Raleigh, NC 27601 | Position Type: Full Time | Education Level: GED or High School | Salary Range: $16.00 - $16.00 Hourly | Job Shift: Any

WHO WE ARE

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We leverage cutting‑edge technology, legendary customer service, and best‑in‑class practices to meet the needs of hospitality, healthcare, events, municipalities, office, retail, and universities.

WHO WE NEED

The Parking Ambassador II performs a variety of tasks for multiple parking garage locations, while delivering service that exceeds customer/client expectations. The Parking Ambassador II works closely with team members, the Operations Manager, and/or Shift Supervisor to ensure cleanliness and safety standards are maintained at each assigned parking facility.

• Travel to multiple parking garages assisting with daily parking operations.
• Greet arriving and departing guests in a friendly and courteous manner.
• Provide escort service to customers.
• Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
• Backup the Leads when pay machine deposits are pulled.
• Observe and assist customers with vehicle jump‑starts.
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
• Control traffic at entrances and exits as needed; perform equipment and general maintenance tasks as directed by the Facility or Operations.
• Immediately report accidents, incidents, or safety concerns to Supervisor.
• Always communicate professionally with guests, client, and teammates.

Ideal Candidate Skills

• Excellent customer service skills.
• Capacity to work in various weather conditions.
• Ability to stand for long periods of time.
• Aptitude to follow verbal/written directions.
• Capability to show up to work on time and on the required days.

Minimum Required Qualifications

• Valid Driver’s license.
• Must pass background and drug test.
• Must submit to MVR check.
• 18 years of age or older.
• Previous customer service experience, preferred.

Benefits We Offer

• 18 days of Recharging your Battery (PTO).
• Paid Parental Leave.
• Volunteer Time Off (VTO).
• Paid holidays.
• Bereavement leave.
• Medical, Dental, Vision.
• Flexible and health spending accounts.
• Short‑term disability.
• Critical illness and accident benefits.
• Life insurance, tuition reimbursement.
• 401(k) and more available to eligible Team Members.
• Opportunity to work with a genuinely awesome team of co‑workers.

Equal Employment Opportunity.