Multisite Medical Front Desk Coordinator (Travel NYC)

Theradynamics; New York (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Competitive hourly pay

Paid Time Off

Health benefits

Growth opportunities

Supportive team environment

Ongoing training and development

Job summary

Theradynamics is a leading provider of Physical, Occupational, and Speech Therapy services across New York City. We are seeking a reliable Front Desk Medical Receptionist/Secretary to join our team, with travel between our Bronx, Manhattan, and Queens locations as needed.

The ideal candidate has strong customer service skills, is organized, and can maintain HIPAA-compliant records in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent.
• Medical front desk or healthcare administrative experience preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced environment.
• Computer proficiency, including Microsoft Office and electronic medical records (EMR) systems.
• Bilingual (English/Spanish) strongly preferred.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls.
• Register new patients and verify demographic and insurance information.
• Collect copayments and maintain accurate payment records.
• Verify insurance eligibility and obtain authorizations when needed.
• Maintain accurate electronic medical records.
• Coordinate communication between patients, therapists, physicians, and insurance companies.
• Scan, upload, and organize medical documentation.
• Maintain a clean, organized reception area.
• Perform general administrative and clerical duties.
• Provide exceptional customer service while maintaining patient confidentiality (HIPAA compliance).
• Float between Theradynamics clinic locations in the Bronx, Manhattan, and Queens as needed.

Skills

Customer service

Communication

Organization

Multitasking

Punctuality

Professionalism

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Theradynamics is a leading provider of Physical, Occupational, and Speech Therapy services across New York City. We are seeking a reliable Front Desk Medical Receptionist/Secretary to join our team, with travel between our Bronx, Manhattan, and Queens locations as needed.

The ideal candidate has strong customer service skills, is organized, and can maintain HIPAA-compliant records in a fast-paced clinical setting.