Front Desk Receptionist

Theradynamics; New York (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Competitive hourly pay

Paid Time Off

Health benefits

Growth opportunities

Supportive team environment

Ongoing training and development

Job summary

Theradynamics is a leading provider of Physical, Occupational, and Speech Therapy services across New York City. We are seeking a reliable Front Desk Medical Receptionist/Secretary to join our team, with travel between our Bronx, Manhattan, and Queens locations as needed.

The ideal candidate has strong customer service skills, is organized, and can maintain HIPAA-compliant records in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent.
• Medical front desk or healthcare administrative experience preferred.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced environment.
• Computer proficiency, including Microsoft Office and electronic medical records (EMR) systems.
• Bilingual (English/Spanish) strongly preferred.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls.
• Register new patients and verify demographic and insurance information.
• Collect copayments and maintain accurate payment records.
• Verify insurance eligibility and obtain authorizations when needed.
• Maintain accurate electronic medical records.
• Coordinate communication between patients, therapists, physicians, and insurance companies.
• Scan, upload, and organize medical documentation.
• Maintain a clean, organized reception area.
• Perform general administrative and clerical duties.
• Provide exceptional customer service while maintaining patient confidentiality (HIPAA compliance).
• Float between Theradynamics clinic locations in the Bronx, Manhattan, and Queens as needed.

Skills

Customer service

Communication

Organization

Multitasking

Punctuality

Professionalism

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

About Us

Theradynamics is a leading provider of Physical, Occupational, and Speech Therapy services throughout New York City. We are committed to delivering exceptional patient care while creating a welcoming, professional, and compassionate environment for our patients and staff.

We are currently seeking a reliable, organized, and customer-focused Front Desk Medical Receptionist/Secretary to join our team. This position requires flexibility and the ability to travel between our Bronx, Manhattan, and Queens locations based on business needs.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.


• Schedule, reschedule, and confirm patient appointments.


• Answer and direct incoming phone calls.


• Register new patients and verify demographic and insurance information.


• Collect copayments and maintain accurate payment records.


• Verify insurance eligibility and obtain authorizations when needed.


• Maintain accurate electronic medical records.


• Coordinate communication between patients, therapists, physicians, and insurance companies.


• Scan, upload, and organize medical documentation.


• Maintain a clean, organized, and welcoming reception area.


• Perform general administrative and clerical duties.


• Provide exceptional customer service while maintaining patient confidentiality (HIPAA compliance).


• Float between Theradynamics clinic locations in the Bronx, Manhattan, and Queens as operational needs require.

Qualifications

• High school diploma or equivalent required.


• Previous medical front desk or healthcare administrative experience preferred.


• Excellent customer service and communication skills.


• Strong organizational and multitasking abilities.


• Comfortable working in a fast-paced environment.


• Computer proficiency, including Microsoft Office and electronic medical records (EMR) systems.


• Bilingual (English/Spanish) is strongly preferred.


• Must be dependable, punctual, and professional.


• Must be willing and able to travel between Bronx, Manhattan, and Queens clinic locations as needed.

What We Offer

• Competitive hourly pay based on experience ($17.00–$19.00/hour)


• Paid Time Off (for eligible employees)


• Health benefits (for eligible employees)


• Opportunities for growth and advancement


• Supportive team environment


• Ongoing training and development

Ideal Candidate

We're looking for someone who enjoys helping others, thrives in a team environment, remains calm under pressure, and takes pride in providing outstanding service to every patient. Flexibility, professionalism, and a positive attitude are essential for success in this role.

Apply today and become part of the Theradynamics team dedicated to improving the lives of our patients every day!

*** All rates offered are based on position, years of applicable experience and employment type. *** Rate ranges shown include levels for per diems with no benefits and Independent Contractors